Technology Consultant

1 week ago

Shah Alam, Selangor, Malaysia Esri Malaysia Full time
Technology Consultant (Based in Shah Alam)

Esri Malaysia is a multi‐national organization specializing in enterprise software solutions for large public sector customers, GLC, and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging strong brand recognition, globally proven solutions, and industry expertise in Malaysia, South Asia, and the USA. We have the largest market share, and business growth is promising. Our existing pool of resources can provide high-quality consultancy services, project implementation, and comprehensive customer support and now employs over 200 people in Malaysia.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and effectively. That's where you come in

About the Role

The Technology Consultant will enhance sales productivity and support ArcGIS adoption by providing expert guidance on IT, GIS, imagery, AI, 3D, and ArcGIS throughout the sales process. Key responsibilities include delivering technical expertise, tailored demonstrations, and strategic assessments, while designing enterprise geospatial systems and contributing to tender proposals. The role leverages skills in remote sensing, AI, and 3D visualization to solve client challenges and deliver innovative solutions, ensuring Esri technologies meet customer needs with cutting-edge reliability.

What you'll do:

  • Technical Proficiency: This role demands a strong foundation in IT, GIS, Imagery, AI, and 3D concepts. Candidates must be proficient in handling geospatial data, including experience with image processing software and the application of AI/ML techniques. Expertise in 3D modeling and visualization tools is crucial.
  • Professional Experience: Successful candidates will possess a minimum of 3-5 years of relevant work experience. A proven track record of applying technical skills to solve real-world problems within a professional setting is essential.
  • Education & Training: A degree in a relevant field such as Computer Science, GIS, or a related discipline is required. Possession of Esri/IT certifications is highly advantageous, demonstrating a commitment to professional development and technical excellence.
  • Key Soft Skills: Excellent communication and interpersonal skills are paramount, including both written and oral communication. Strong analytical and problem-solving abilities are essential for diagnosing and resolving complex challenges. A proactive learning attitude and a desire for continuous professional development are highly valued.

About You

-- Please note you must hold Malaysian citizenship to be considered for this role --

We are seeking an energetic and passionate Technology Consultant to join our dynamic team. The ideal candidate excels at providing expert guidance on IT and geospatial solutions while building strong client relationships. You should be eager to leverage your exceptional communication skills and technical expertise to support our business objectives. If you are driven, customer-focused, and have a talent for implementing cutting-edge geospatial technology, we would love to hear from you.

We believe that to be successful in this role you will need:

  • Degree in Computer Science, Information Technology, Software Engineering, Geospatial Information Systems, Remote Sensing, Data Science, or a related discipline.
  • Proficiency in working with geospatial imagery, including satellite and aerial data, and familiarity with image processing software (e.g., ENVI, ERDAS Imagine, ArcGIS Pro).
  • Knowledge of AI and machine learning concepts, with hands-on experience applying these techniques in spatial analysis or geospatial data integration (e.g., TensorFlow, Scikit-learn).
  • Experience in 3D modeling and visualization using tools such as ArcGIS Pro 3D Analyst, CityEngine, Blender, or other CAD/BIM software.
  • Analytical mindset with excellent problem-solving skills, capable of diagnosing complex business and technical problems and providing strategic solutions.
  • Strong interpersonal and communication skills, both oral and written, in Malay and English, with the ability to convey technical concepts to non-technical audiences.
  • Proactive learner with a desire to stay updated on the latest Esri technologies, relevant third-party solutions (AI, Big Data, Cloud, 3D), and IT trends.
  • Effective presentation and relationship-building skills, with a proven ability to engage and collaborate with partners, customers, and internal teams.
  • Technical writing skills for creating detailed proposals, technical assessments, and documentation.
  • Possession of Esri/IT certifications is an added advantage, demonstrating commitment to professional development and technical excellence.
  • Minimum 3 to 5 years working experience with knowledge in the following areas is advantageous:

----- Esri's ArcGIS platform, enterprise GIS system design, and general IT infrastructure.

----- Remote sensing workflows and 3D data visualization.

----- AI frameworks for geospatial data processing. Administration and integrating with external identity sources using SAML or LDAP.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

  • Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
  • Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
  • Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
  • Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
  • Performance Recognition: Enjoy a financially rewarding profit-sharing bonus.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at fjaffar@esrimalaysia.com.my (Fadhillah).

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