Current jobs related to Content Reviewer - Kuala Lumpur, Kuala Lumpur - Cognizant

  • Content Review

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Description:Understand and remain up to date with client's policies and guidelinesReview user reports regarding website contentAnalyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely mannerMake well-balanced decisions and help resolve inquiries according to defined policies and...

  • Content Reviewer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Responsibilities:Moderate content to ensure accurate and precise decision is applied in the online space in compliance with client's policies and guidelines.Gain full understanding and in-depth knowledge of client policies and guidelines.Review user-generated content and editorial-generated content including but not limited to text, images, audios,...

  • Content Reviewer

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Required Skills:Excellent written, reading & spoken communications skills in Required Language and understanding of local cultureGood communications skills (English)Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)Experience in an international technical support environment, search skills, ability to approach...

  • Content Review Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time

    Job DescriptionThis Content Moderator role requires a high level of attention to detail and the ability to work in a fast-paced, KPI-driven environment. You will be responsible for reviewing, classifying, and eliminating user-generated content according to client-defined policies.ResponsibilitiesContent Review: Conduct thorough reviews of user-generated...

  • Content Reviewer

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Qualifications:Excellent written, reading & spoken communications skills in Required Language and understanding of local cultureGood communications skills (English)Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)Should have worked in an international technical support environment, search skills, ability to...

  • Content Review Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia University of Reading Malaysia (Duln008(j) Full time

    About the RoleWe are seeking a skilled Content Review Specialist to join our team at University of Reading Malaysia. As a key member of our content moderation team, you will play a critical role in ensuring the quality and accuracy of online content.Key ResponsibilitiesModerate content to ensure it meets our high standards of quality and accuracy.Gain a deep...

  • Content Reviewer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Asia Recruit Full time

    **Job Description:**We are seeking a highly skilled Content Reviewer to join our team at Asia Recruit. As a key member of our operations, you will play a vital role in ensuring the quality and compliance of video content uploaded to our platform.**Responsibilities:**Maintain high standards of quality control by monitoring and reviewing video content for...

  • Content Review Specialist

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Description:Cognizant Federal Territory of Kuala Lumpur, MalaysiaAbout Us:We are a leading IT service provider, committed to delivering high-quality solutions to our clients.Job Summary:This role requires an individual with excellent language skills and attention to detail. As a content reviewer, you will be responsible for ensuring that the content we...

  • Content Review Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job DescriptionCognizant is seeking a highly skilled Content Review Specialist to join our team. As a key member of our content review process, you will play a crucial role in ensuring the quality and accuracy of user-generated and editorial content.The ideal candidate will possess excellent written, reading, and spoken communication skills in English, with...

  • Content Review Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    As a Content Review Specialist, you will play a critical role in ensuring the quality and integrity of our digital content.Key Responsibilities:Review user-generated and editorial-generated content to ensure it meets our quality standardsAudit content for accuracy, completeness, and relevanceIdentify knowledge gaps and training opportunities to improve...

Content Reviewer

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Cognizant Federal Territory of Kuala Lumpur, Malaysia

Language: Arabic and English (proficient)

Role & Responsibilities:
  • Moderate content to ensure accurate and precise decisions are applied in the online space in compliance with client's policies and guidelines.
  • Gain full understanding and in-depth knowledge of client policies and guidelines.
  • Review user-generated content and editorial-generated content including but not limited to text, images, audios, and videos.
  • Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images.
  • Identify improvement opportunities and solutions to problems.
  • Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.
  • Review the reported content within agreed turnaround times and standards of quality.
  • Recognize trends and patterns, and escalate issues outside of the established policies.
  • Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.
  • Ensure to meet daily KPIs.
  • Ensure that the process is followed correctly in Service Operations.
  • Ability to learn to work with customer internal tools.
  • Maintain a high degree of confidentiality while meeting strict deadlines.
Other Requirements:
  • Willing to work in a 24x7 environment.
  • Should be comfortable working with explicit & sensitive content.
  • Ability to manage critical situations with minimum supervision.
  • Good interpersonal and communication skills.
  • Ability to perform in adverse situations.
Seniority level
  • Entry level
Employment type
  • Contract
Job function
  • Customer Service
  • IT Services and IT Consulting
#J-18808-Ljbffr