Application Specialist

3 weeks ago

Petaling Jaya, Selangor, Malaysia LAC Medical Supplies Full time

The Application Specialist, PACS & Radiology AI is responsible for supporting the clinical implementation, training, and optimization of medical imaging informatics solutions including PACS, AI-based diagnostic tools and related applications. This role serves as a key liaison between end-users and internal teams, ensuring smooth adoption and continued satisfaction with our solutions. Ideal candidates will have a radiology background—such as a radiographer—with strong IT aptitude, communication skills, and a passion for driving digital transformation in healthcare.

Role Summary

The Application Specialist, PACS & Radiology AI is responsible for supporting the clinical implementation, training, and optimization of medical imaging informatics solutions including PACS, AI-based diagnostic tools and related applications. This role serves as a key liaison between end-users and internal teams, ensuring smooth adoption and continued satisfaction with our solutions. Ideal candidates will have a radiology background—such as a radiographer—with strong IT aptitude, communication skills, and a passion for driving digital transformation in healthcare.

Job Description
  • Conduct on-site and remote clinical application training for radiology staff to ensure effective use of PACS, AI-assisted diagnostic tools, and associated systems.
  • Assist in pre- and post-sales activities including product demos, user workflow assessment and solution customization to align with clinical practices.
  • Collaborate with customers during system implementation to ensure a smooth transition and optimize workflows.
  • Troubleshoot application-related issues and liaise with technical support and service engineers to resolve customer concerns promptly.
  • Gather and report user feedback for product improvement and enhancement, including insights on workflow, usability, and competitive features.
  • Participate in industry events, exhibitions, workshops, and user group meetings to showcase company's digital health offerings.
  • Provide ongoing customer support, system usage optimization, and refresher training as needed.
  • Maintain clinical and technical knowledge through regular training, reading, and participation in vendor-provided programs.
  • Work closely with account managers and project teams to ensure high levels of customer satisfaction and successful solution adoption.
  • Perform other duties assigned by management in line with business needs.
Qualifications / Requirements
  • Diploma or Bachelor's Degree in Radiography, Medical Imaging, or a related field.
  • Clinical experience in a radiology environment (hospital or imaging center) is highly preferred.
  • Familiarity with medical imaging workflows, PACS/RIS systems, or diagnostic imaging software is a strong advantage.
  • Passionate about healthcare IT and willing to develop technical skills in PACS, AI and enterprise imaging.
  • Strong communication, training, and interpersonal skills.
  • Self-driven, independent, and able to manage multiple tasks under pressure.
  • Willing to travel and possess own transport.
  • Fresh graduates with radiography background and strong interest in medical IT are encouraged to apply.
  • Work location - this role can be based in Klang Valley, Southern region or the Northern region of Peninsular Malaysia, depending on candidate location and business needs. Frequent travel within the assigned region is expected.
Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Hospitals and Health Care

#J-18808-Ljbffr

  • IT Application Support Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job OverviewWe are seeking a highly skilled Application Support Specialist to join our team. The successful candidate will be responsible for providing top-notch support, ensuring seamless application performance, and driving business process improvement.

  • Application Support Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Account Support SpecialistThis role requires an individual who can provide primary support for payment system applications, manage and coordinate the SIT and UAT with technical, testing teams and PayNet in accordance to the testing strategy. The ideal candidate will have a degree in Computer Science/Information Technology or any other relevant qualification,...

  • IT Application Specialist

    6 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job OverviewThis is a unique opportunity to join our team as an IT Application Specialist, where you will play a crucial role in ensuring the smooth operation of our systems and applications. As a key member of our support team, you will be responsible for providing timely and effective assistance to our end-users, identifying and resolving technical issues,...

  • Enterprise Application Specialist

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    We are looking for an Enterprise Application Specialist to lead the design and development of enterprise-wide applications on the Business Technology Platform (BTP).Key ResponsibilitiesDesign and develop robust and scalable applications on the BTP using SAP Cloud Platform services.Collaborate with cross-functional teams, including business analysts,...

  • Creation and Application Specialist

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    About the OpportunityWe are seeking an experienced professional to join our team as a creation and application specialist.In this role, you will be responsible for leading our creation, applications, and portfolio team, focusing on key business segments.Key responsibilities include:Leading the technical team to ensure efficient project management and achieve...

  • Application Security Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    We are looking for a talented Application Security Specialist to join our team. As a key member of our Cybersecurity team, you will work closely with our DevSecOps Security Architect to integrate and maintain our application security tools across multiple product teams.Responsibilities:Security Testing & Tooling: Implement and manage security testing tools,...

  • DevSecOps Application Security Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Application Security Tools ManagerWe are seeking an experienced DevSecOps Security Specialist to manage and enhance application security tools across various product teams.In this role, you will collaborate closely with our DevSecOps Security Architect in the Cybersecurity department, assisting with CI/CD pipeline integrations, security scanning,...

  • Application Support Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job Title: Application Support Specialist">To provide effective support to the application, it is essential to have a solid understanding of user requirements specification. This involves studying and developing knowledge of user needs to ensure seamless system operation.We are seeking an enthusiastic individual to join our team as we look for dedicated...

  • Shift Lead

    9 hours ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job SummaryWe are seeking an experienced Application Support Shift Lead to join our team. This key role is responsible for managing a team of support specialists who provide 24/7 application support. The successful candidate will have excellent leadership skills, a strong technical background, and the ability to multitask in a fast-paced environment.Main...

  • Loan Application Specialist

    6 days ago

    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job Description:We are seeking a highly skilled Loan Application Specialist to join our team. The successful candidate will be responsible for evaluating and approving Hire Purchase (HP) loan applications in accordance with guidelines and procedures.The ideal candidate will have a degree in Business, Commerce, Economics, Finance, or Banking, and a minimum of...