Spa Therapist

5 days ago

Johor Bahru, Johor, Malaysia Belmond Management Limited Full time

As a SPA Therapist at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional customer service and a relaxing atmosphere. We are committed to providing our guests with a rejuvenating spa experience that exceeds their expectations and leaves them feeling refreshed and revitalized. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Responsibilities
  • Performing a variety of spa treatments, including massages, facials, body wraps, and other body treatments
  • Consulting with guests to determine their individual needs and preferences
  • Recommending and promoting spa services and products to enhance the guest experience
  • Maintaining a clean and organized treatment room and spa area
  • Adhering to spa protocols and standards to ensure the safety and comfort of guests
  • Keeping up-to-date with current spa trends and techniques
  • Participating in training and development opportunities to enhance your skills and knowledge

Requirements

  • Certification or diploma in massage therapy or esthetics
  • Minimum of 2 or more years of experience in a luxury spa environment
  • Proficiency in a variety of massage and spa treatments
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Professional and positive attitude
  • Flexibility to work a variety of shifts, including evenings and weekends

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French, and German, are a benefit. We welcome a diversity of backgrounds, ethnicities, and religions.

At the Eastern & Oriental Express, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits including:

  • Competitive salaries and insurance plans.
  • Complimentary and preferred rate experiences at our iconic destinations.
  • Wellness programs.
  • Meals and uniforms are provided.

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognized chefs, and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.

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