Service Delivery Manager, Data

3 weeks ago


Kuala Selangor, Selangor, Malaysia Michael Page Full time
  • Join a Global FMCG organization with strong Data Analytics Roots
  • Drive, and implement Cloud technologies and Analytics within the FMCG Industry

About Our Client

Our client is a large organization in the FMCG industry, renowned for its wide-reaching influence and top-tier products. With a strong presence in Malaysia, it is recognized for its commitment to innovation and excellence.

Job Description

  • Manage and oversee the data and report platform services in alignment with company objectives.
  • Ensure the delivery of high-quality services consistent with contractual agreements and SLAs.
  • Develop and maintain strong relationships with stakeholders, addressing their needs and concerns.
  • Drive continuous improvement initiatives to enhance service quality and efficiency.
  • Collaborate with the Analytics department to leverage data for business insights.
  • Support the team in resolving complex issues related to data and reporting.
  • Ensure compliance with industry regulations and company policies.
  • Participate in strategic planning and decision-making processes.

The Successful Applicant

A successful Service Delivery Manager should have:

  • A degree in Computer Science, Information Systems, or a related field.
  • Proven experience in service delivery management within the FMCG industry.
  • Strong knowledge of data platforms and reporting tools.
  • Excellent stakeholder management skills.
  • Strong analytical skills, with a keen eye for detail.

What's on Offer

  • An estimated salary range of MYR 129,600 - MYR 158,400, inclusive of bonuses and other benefits.
  • A permanent role in a prestigious company in Selangor.
  • Opportunity to work in a company that values innovation and continuous learning.
  • A supportive work environment that fosters professional growth.
  • Attractive holiday leave and other unique perks.

Embrace this fantastic opportunity to contribute to a renowned organization in the FMCG industry. Apply now to make a meaningful impact in your career.

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