SAN Storage Administrator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Vantara Corporation Full time

Function: HV Services
Requisition ID: 1030886

Our Company

We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

About the role

We are hiring an experienced SAN Storage Specialist to provide Level 3/ Level 2 support for SAN and storage systems. The role involves managing storage infrastructure, ensuring disaster recovery, and supporting complex IT environments. The ideal candidate will have 5-10 years of experience in storage technologies, strong knowledge of Hitachi Storage systems, and expertise in SAN switch administration. This role requires collaboration with global teams, proactive problem-solving, and adherence to ITIL frameworks.

Key Responsibilities:

  • Provide Level 3 / Level 2 support for SAN, NAS, and storage systems including incident, change, and problem management aligned with ITSM frameworks.
  • Manage Disaster Recovery, Backup, and Recovery strategies ensuring business continuity and storage optimization.
  • Collaborate with Hitachi Service Delivery Managers, Account Teams, and customers to deliver and implement storage solutions.
  • Stay updated on emerging technologies and provide technical escalation support for L1/L2 teams.
  • Administer Hitachi Storage systems (VSP, HNAS, HCP) and SAN switches (iSCSI, Fibre Channel, FCoE).
  • Perform storage replication using technologies like GAD, TrueCopy, and Universal Replication.
  • Conduct capacity and performance analysis proactively addressing bottlenecks and potential issues.
  • Maintain runbooks, configuration documentation, and drive continuous improvement initiatives.
  • Provide 24x7 on-call support on a rotational basis and ensure timely incident updates to stakeholders.
  • Adhere to health, safety, and security policies, reporting vulnerabilities or breaches as required.

Requirements:

  • 5-10 years of experience in storage technologies (Block/File/Object) and SAN switch administration.
  • ITIL certification (preferred) and relevant storage certifications (added advantage).
  • Strong communication, collaboration, and customer-centric skills.
  • Bachelor's degree in IT or related field.

About us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfill your purpose and achieve your potential.

#LI-RS1

Championing diversity, equity, and inclusion

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