Senior Product

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hecta Data LLC Full time

We are looking for a highly motivated Senior Product & Business Analyst to drive the product planning by bridging business needs with technical execution. This Permanent role involves defining and prioritizing product requirements, collaborating with stakeholders, and ensuring seamless communication between business and development teams.

As part of the team, you will own the product backlog, define features, and ensure alignment with business goals. At the same time, you will gather and analyze requirements, identify opportunities for improvement, and ensure successful product development for implementation.

Key Responsibilities
  1. Define product strategy and roadmap
  2. Identify product roadmap (product enhancement list)
  3. Work closely with Pre-sales, Implementation, and Support teams to gather requirements for enhancements
  4. Assist the team to deliver a winning product
  5. Create user stories or requirement specifications based on the roadmap and prioritized features after detailed study
  6. Lead discussions with external parties on 3rd party system interfacing
  7. Identify gaps, inefficiencies, and opportunities for process improvements
  8. Work closely with the development team, e.g., conduct Product Grooming and Planning to explain the requirements
  9. Run beta and pilot programs with early-stage products and samples (verification)
  10. Ensure product quality meets acceptable levels for the healthcare market within the region
  11. Internal briefing and training on product improvements
  12. Develop and maintain quick guides for newly released functionalities
  13. Provide briefing and training to Sales team, Partners, Implementation, and Support teams on new features, when required
  14. Assist Sales team in the selling cycle
  15. Respond to RFPs
  16. Perform product demos to potential customers
  17. Maintain a good demo environment
  18. Be an expert regarding competition
  19. Others
  20. Develop process flows and use cases to support requirement gathering and solution design
  21. Work with developers and QA teams to ensure solutions meet business needs
  22. Support change management efforts by assisting in training, documentation, and stakeholder communication
  23. Assist Implementation on project activities, when required
  24. Perform any tasks assigned by the reporting officer
Collaboration & Communication:
  • Act as a liaison between technical and business teams to ensure alignment
  • Present findings, insights, and recommendations to stakeholders in a clear and actionable manner
  • Facilitate sprint planning, backlog grooming, and review meetings as needed
  • Maintain strong relationships with both internal and external stakeholders
Qualifications & Skills Required:
  • Bachelor's degree in Business, Computer Science, Information Technology, or a related field
  • 3+ years of experience as a Product Owner, Business Analyst, or in a similar role
  • Experience with SQL and Jira
  • Understanding of software development life cycle (SDLC) and UX/UI principles
  • Strong knowledge of Agile methodologies (Scrum, Kanban)
  • Experience in writing user stories, acceptance criteria, and process documentation
  • Ability to translate business needs into clear technical requirements
  • Excellent problem-solving, analytical, and critical-thinking skills
  • Strong communication, facilitation, and stakeholder management skills
Preferred:
  • Certifications such as Certified Scrum Product Owner (CSPO)
  • Experience in Healthcare, Revenue Cycle Management, and Material Management will be an advantage
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