Inside Account Sales Mgr II
4 weeks ago
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
Description and RequirementsLenovo Malaysia is seeking a dynamic and results-driven Inside Sales Team Manager to join our Global Accounts division. This role will be responsible for managing a team of 10 to 15 Inside Sales Representatives (ISRs) across the Greater Asia Pacific region. We are looking for an enthusiastic and career-minded professional who is passionate about people development, sales excellence, and delivering outstanding results.
Key Responsibilities:
- Lead and manage a regional team of 10–15 ISRs to meet and exceed individual and team KPIs and sales targets.
- Provide consistent coaching, mentoring, and performance management to cultivate a high-performing sales team.
- Collaborate effectively with internal stakeholders including Business Units (Product Managers), Vertical Leaders, Regional Sales Leaders, Project Managers, Global Account Managers (GAM), Accounts Receivable (AR), and Order Management teams.
- Resolve roadblocks across the sales cycle—from offer to order and order to cash—ensuring a smooth and efficient process.
- Utilize data analytics to make informed, data-driven decisions; ensure accuracy and hygiene in pipeline and opportunity management.
- Handle internal and external issue resolution while providing guidance and support to team members.
- Champion Lenovo's values and culture, fostering a collaborative and inclusive team environment.
- Manage deadlines effectively and maintain performance under pressure.
Requirements:
- Bachelor's degree in any field.
- Proven experience in managing sales teams, particularly within an Inside Sales or regional sales environment.
- Strong people and performance management skills.
- Excellent data analysis skills with the ability to translate insights into strategic actions.
- Fluent in written and spoken English. Proficiency in Mandarin and other languages is an added advantage.
- Strong presentation and communication skills, with the ability to influence stakeholders and team members towards shared goals.
- Ability to work in a fast-paced, results-oriented environment and manage multiple priorities.
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