Customer Success Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan RecruitFirst Sdn Bhd Full time

1 to 4 years experience in sales, telemarketing, pre-sales, consulting, or customer success roles, and any roles with strong prospecting leading to customer wins.

Bachelor's degree or Diploma

Strong analytical and business analysis skills.

Passion and interest in staying informed and knowledgeable about a given industry segment, SME, and start-up businesses.

Comfortable using Microsoft Office tools such as PowerPoint, Excel, Word, and other IT collaborative tools.

Great can-do attitude, interest in helping and contributing to the SME segment businesses in Malaysia, and enjoys winning in the marketplace and gaining new customers.

Desire to work in a collaborative, fun, hardworking, and high-performance organization and culture that we intend to build.

Work closely with the marketing and digital marketing team to follow through on leads that have been assigned and progress them to eventual customer wins.

Comfortable sharing data with key team members and making decisions based on data.

Develop skills to understand customers deeply and learn to progress leads through the various sales stages, being disciplined in using and updating the key information required in the CRM system.

Be innovative and take independent initiatives to drive and uncover promising new prospects, helping to generate high-quality leads and eventually leading them to more customer wins.

This is a SAAS solution role that requires a deep interest in customer business and industry issues.

Be the chief relationship manager for customers and contribute to identifying suitable customers/clients for references and testimonials, as well as assist in the NPS program we will roll out.

How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Customer Success Specialist?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have technical pre-sales experience?
  • How would you rate your English language skills?
  • Do you have lead generation experience?
#J-18808-Ljbffr

  • Customer Success Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our organization, you will be responsible for driving implementation setup progress for new Hiring Enterprise Program customers.Your primary objective will be to deliver customer value by ensuring customers are successful with our Hiring product in...

  • Specialist, Customer Success

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Specialist, Customer Success (English Speaker)Apply NowJob Title: Specialist, Customer Success (English Speaker)Job DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Specialist, Customer Success to join our team....

  • Customer Success Specialist

    13 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OpenLearning Full time

    The Customer Success Team plays a pivotal role in supporting partners while improving the learning experience for all on OpenLearning. As part of this team, the Customer Success Advocate provides timely technical support to our diverse user base.To apply for this role, please email your CV to:Contract, Full-time (5 days a week, Night shift, Weekday and...

  • Customer Success Specialist

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Pte. Ltd. Full time

    Lendela Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Customer Success Specialist role at LendelaThis range is provided by Lendela. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout LendelaFounded in 2018, Lendela is...

  • Customer Success

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    This job is for a Customer Success & Implementation Specialist. You might like this job because you will lead project delivery, enhance customer experience, resolve challenges, and drive product adoption through customer interaction and technical coordination.ResponsibilitiesLead end-to-end delivery of technical projects, ensuring alignment with business...

  • Senior Specialist, Customer Success, Cybersecurity Payments

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MasterCard Full time

    Senior Specialist, Customer Success, Cybersecurity PaymentsSenior Specialist, Customer Success, Cybersecurity PaymentsApply locations Kuala Lumpur, Malaysia time type Full time posted on Posted 12 Days Ago job requisition id R-243421Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our...

  • Customer Success Expert

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Success Specialist in Traditional Chinese. This role is responsible for ensuring the success of our clients by providing exceptional service and support.Key Responsibilities:Work on rotational shifts 24/7 to meet client needsCommunicate effectively with...

  • Customer Success

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

  • Customer Success

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

  • Customer Success Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the RoleAs a key member of our team, you will be responsible for driving customer success and ensuring that our clients achieve their business goals. This role requires a strong analytical mindset, excellent communication skills, and the ability to work closely with our marketing and digital marketing teams.You will have the opportunity to develop your...