Head of Editorial

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia ALICE - HOSPITALITY OPERATIONS PLATFORM Full time
Hi, we're Actabl.

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you Our mission is to empower the people that power hospitality. We're on a journey to provide better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

Our Valued Behaviors

  1. Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
    • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
    • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
  2. Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
  3. Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
  4. Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
  5. Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

Your Role - Come Join Our Team

In this role you will:

The Head of Editorial will lead Actabl's thought leadership strategy, leveraging our data, insights, and industry expertise to establish Actabl as the most trusted and indispensable technology partner in hospitality. This role is responsible for shaping Actabl's voice in the market, driving engagement through high-quality, insight-driven content that builds credibility and accelerates the adoption of Actabl's solutions.

The ideal candidate is a strategic storyteller with a strong editorial background, an ability to distill complex data into compelling narratives, and a proven track record in B2B content marketing, journalism, or thought leadership. They will work cross-functionally with internal leaders, customers, and industry influencers to create and distribute content that influences key decision-makers in hospitality.

Typical Functions:

Thought Leadership & Content Strategy

  1. Develop and execute a multi-channel thought leadership strategy to elevate Actabl's brand and influence in the hospitality industry.
  2. Create and manage Actabl's editorial calendar, ensuring alignment with business priorities and market trends.
  3. Leverage customer conversations, Actabl's data, and industry insights to craft compelling, data-driven content.
  4. Oversee editorial quality, ensuring all content aligns with Actabl's positioning, messaging, and growth objectives.

Data-Driven Storytelling

  1. Build a structured program to translate Actabl's data into actionable insights for hotel owners and operators.
  2. Develop reports, articles, and other content that answer critical industry questions such as "How are properties like mine performing?" and "What do top-performing hotels do differently?"

Executive & Brand Positioning

  1. Establish Actabl's leadership team as trusted industry voices through interviews, op-eds, and high-impact industry publications.
  2. Drive engagement by amplifying content across channels.
  3. Manage relationships with key media, industry influencers, and event organizers to maximize Actabl's visibility.

Other Duties & Responsibilities

Content Development & Distribution

  1. Lead the creation of high-impact content across multiple formats, including blog posts, LinkedIn articles, reports, podcasts, and video interviews.
  2. Collaborate with internal experts (e.g., CEO, CRO, President, and former GMs on staff) to transform their expertise into engaging, digestible content.
  3. Repurpose insights across digital platforms (Actabl.com, HospitalityNet, LinkedIn, YouTube, etc.) for maximum reach.

Performance Measurement & Optimization

  1. Track key engagement metrics, including views, shares, comments, and downloads, to measure content impact.
  2. Continuously optimize content strategy based on performance data, the media landscape, and industry trends.

Requirements

Ideal Skills, Experience, and Competencies

  1. 7+ years of experience in editorial, content marketing, journalism, or thought leadership, preferably in B2B SaaS or hospitality.
  2. Proven ability to turn complex data into compelling, insight-driven narratives.
  3. Exceptional writing, editing, and storytelling skills with a strong portfolio of published content.
  4. Experience collaborating with executives and subject matter experts to create authoritative content.
  5. Strong understanding of content distribution strategies across owned, earned, and paid channels.
  6. Familiarity with SEO best practices and content analytics tools.
  7. Excellent project management skills, with the ability to manage multiple priorities in a fast-paced environment.

Key Competencies:

  1. Ability to craft compelling narratives that establish authority and influence industry conversations.
  2. Expertise in analyzing and leveraging data to create insightful, relevant content.
  3. Skill in positioning executives and brand voices as industry leaders.
  4. Ability to work effectively with internal stakeholders, industry influencers, and media.
  5. Strong writing, editing, and content development skills with an eye for detail and consistency.
  6. Data-informed mindset with the ability to optimize content based on engagement and business impact.

Work Environment:

This position will be part of our new downtown Denver office. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary.

We are a hybrid friendly company with office hubs located in Atlanta and Tampa, in addition to our new headquarters in downtown Denver. No matter where you live and work, you're a part of the Actabl team.

Compensation Package:

Qualified candidates can expect a salary range of $120,000-$160,000 depending on experience. This role is also eligible for an end-of-year bonus based on company performance.

Our benefits program offers a variety of coverage options, perks, discounts to support work-life balance and help our team members maintain their physical, mental, and financial health. All Actabl team members are eligible for the following benefits:

Health & Wellness

  1. Medical, dental, and vision insurance plans for employees and dependents
  2. Employer-paid Life and AD&D, Short-Term Disability, and Long-Term Disability
  3. Employee Assistance Program (EAP) provides counseling for a variety of needs

Financial Wellbeing

  1. Marketable base salary, competitive bonus structure, and MPI program
  2. Retirement plan and 401(k) match

Flexibility & Time Off

  1. Unlimited discretionary time off hours to be used when needed
  2. 10 paid holidays per year
  3. Company wide Winter Recess between Christmas Eve and New Years Day
  4. 12 weeks of parental leave for birthing and non-birthing parents

If you're excited about our mission in empowering hospitality through technology, apply to join the Actabl team today

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

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