Cyber Security Analyst

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

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About the job

A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions.

Tata Consultancy Services (Malaysia) Sdn Bhd, an MSC Status company established since 2003 has been serving various Malaysian customers from various industries across Banking & Financial Services, Telecommunications, Oil & Gas, Airlines, Healthcare, GLCs and many more.

Role: Cyber Security Level 2 (Mandarin/Cantonese Speaking) (24 hours support)

Job scope:

Manages 24x7 support for:

  • Security Operations (Monitoring, Triage, Alerting & Incident Response)
  • Phishing Incident Response
  • Security Solution Policy Management/Changes
  • Monitoring Service Request Approvals
  • Reporting, Documentation and SOPs and Security Solution Health check.

About the role:

  • Whitelisting / blacklisting the Domain /Email address
  • Message Trace Analysis & SPAM /Phishing Email Ticket analysis
  • Releasing the emails from Policy Quarantine
  • Adhoc Requests from Customer on Whitelisting/Blacklisting sender address or domain
  • Drop/Quarantine External emails to recipients
  • Monitoring and acknowledge tickets from the ticketing Tool
  • Working on the issue, follow up, ticket closure
  • Daily Health Check on Microsoft Services
  • Monthly Report on the emails delivered/received
  • Allowing spoofed domains to send emails to the recipient
  • Monitoring alerts triggered from Microsoft Defender related to quarantine release, Restricted user, Phish alert etc
  • Creating Policy/Content filter depending on the user requirement
  • Seeking Microsoft support in case required
  • Work with email senders (Third party) to resolve if legitimate emails are blocked due to DMARC policy
  • Analyze Spoof Intelligence, Impersonation Insight to adjust EOP policies
  • Weekly meeting with Customer on Email Security
  • Share monthly reports to the stakeholders for visibility on user performance
  • Analyze and modify SPF/DKIM/DMARC records
  • Prepare implementation plan. Review & implement accordingly
  • Review of configurations, rules & policies periodically and provide recommendation
  • Modify Inbound & Outbound routing configurations in Exchange as per the requirement
  • Work with DNS teams to modify MX,SPF,DKIM,DMARC records

Minimum Requirements:

  • Min 3 to 5 years experience in cyber security field
  • Fluent in Mandarin / Cantonese in speaking, reading & writing to support for Mandarin/Cantonese Speaking Market
  • Endpoint security solution, NIPS, Vulnerability Scanning, Cloud security posture management, DLP, Email Security Solution expertise
  • Education Qualification in relevant discipline
  • Tertiary qualifications are essential
  • Excellent verbal and written communication skills; expertise in setting and managing user expectations
  • Strong teamwork and interpersonal skills at all management levels

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting
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