D365 CE Developer

6 days ago

Petaling Jaya, Selangor, Malaysia Lenovo Full time

* Malaysia - Melaka - Melaka

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Description and Requirements

Overview

The D365 CE Developer role is critical in the solution implementation lifecycle cutting across all phases. The D365 CE Developer has a deep understanding of technology and an ability to apply it to design solutions that meet the objectives of our customer.

Responsibilities

  • Help customers build on their current CRM & Custom solutions by expanding its use across the business through the latest technologies.
  • Execute designs under the guidance of a solution architect.
  • Configure and customize new solutions by leveraging the D365 CE, Power Platform & Azure technologies along with other custom components.
  • Website and CRM application designing, building, or maintaining.
  • Build and maintain the Rest/Soap APIs.
  • Maintain frequent communication with team members and work closely with them throughout the development process.
  • Maintain an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
  • Identify problems uncovered by customer feedback and testing and correct or refer problems to appropriate personnel for correction.
  • Determine user needs by analyzing technical requirements.
  • Knowledge of JS libraries like React or Vue and Microsoft/Salesforce CRM is a big plus. Proficiency in programming languages - C# or Java, Front End stack.
  • Practical experience in translating business requirements into well-architected solutions that best leverage the D365 CE platform capabilities.
  • Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape.
  • Document, develop and test working solutions, integrations, and data migration elements of D365 CE applications.
  • Demonstrable ability to leverage standard D365 features and identify conditions when D365 should be customized.
  • Design and develop D365 components and 3rd-party integrations in accordance with Lenovo standards.
  • Design forms, workflow processes, flows, web services, plugins, canvas apps, model driven apps and other components needed to meet the business requirements obtained from customers.
  • Experience in building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for D365.
  • Execute ongoing maintenance of developed systems.
  • Execute on the architectural vision, goals, standards, structure, behavior patterns, models as defined by the solution architect.
  • Experience working with data migration for D365.
  • Excellent analytical, communication and technical skills combined with excellent planning and organizational skills.

Professional Experience

  • 2 – 5+ years of experience in CRM (D365/Salesforce/ServiceNow/Custom) with extensive industry knowledge.
  • Dynamics 365 Customer Engagement and knowledge of other Dynamics 365 apps.
  • Experience in leveraging the MS Power & Azure Platform.
  • Implementation of Dynamics 365 CE (and prior versions) in an organization with more than 1k users.
  • Working with a solution architect to recommend a highly available, scalable Dynamics 365 architecture.
  • Experience in Java, C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS, SSIS, etc.
  • Knowledge of integration architecture and the ability to map integration pattern to functional usage.
  • Extensive experience in the implementation of MS CRM & 3rd party Integration using Middleware Tools/API's (REST, ODATA Web API's)/SSIS packages and/or connectors.
  • Experience in using Azure services for integration, Power Apps and Power Automate for upstream/downstream systems integrations.
  • Experience in the migration of large complex data sets – specifically data analysis, data cleansing, and data mappings using standard and 3rd-party tools e.g. Kingswaysoft & SSIS.
  • Experienced in reporting architecture using SSRS and/or Power BI.
  • Should have excellent problem solving and analytical skills.
  • Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations/implementations.
  • Experience in Agile and Waterfall delivery methodologies.

Qualification

Business / Industry Experience with specialization in an enterprise-wide CRM technology.

  • 2-5+ years of experience, ideally in Services, Business management or IT management.
  • 2-5+ years of experience in D365 CE configuration and customization.
  • 2+ years of experience in information intensive industries or digitally advanced enterprises.

Education

  • Bachelor's or master's degree in computer science/engineering or related fields.
  • Relevant Dynamics 365 or prior certifications.
  • Relevant Power Platform or Azure certifications.
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