Outlet Supervisor

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lavender Confectionery & Bakery Full time
Outlet Supervisor & Outlet Assistant Manager (F&B JB/KL/Selangor)
  • Oversee the daily operation, ensure the quality, standards, and meet the expectations of the customers.
  • Responsible for recruitment, training, and staff allocations.
  • Manpower planning and scheduling of work for outlet staff.
  • Able to lead, develop, motivate and manage all outlet staff.
  • Enforcing company SOPs diligently.
  • Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
  • Measure customer satisfaction, handle customer feedback or complaints, and service recovery.
  • Maintain cleanliness of the outlet at all times.
  • Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations.

Job Requirements:

  • Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to the F&B sector.
  • Min 2-3 years of working experience as Outlet Manager in the retail F&B industry.
  • Excellent organizational and planning skills to execute sales campaigns with attention to detail.
  • Resourceful, self-motivated & great leadership skills.
  • Possess strong analytical & problem-solving skills.
  • Independent and able to work under minimum supervision.
  • Possess own transport and willing to travel.

Location KL:

  • IOI City mall Putrajaya
  • IOI Puchong Mall
  • Setia City mall
  • Pavilion Bukit Jalil
  • Midvalley
  • KLCC
  • The Exchange TRX

Location JB:

  • Taman Pelangi
  • City Square
  • Paradigm Mall
  • Aeon Bukit Indah
  • Midvalley Southkey

Your application will include the following questions:

  • How many years' experience do you have as an Outlet Supervisor?
  • What's your expected monthly basic salary?
#J-18808-Ljbffr
  • Outlet Supervisor

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia ZUS Coffee Full time

    Position Responsibilities:Ensure outlet cleanliness, safety & health (QAQC)Stocks ordering & managementCustomer serviceSupervise subordinatesStaff schedulingLiaise with the outlet managerMonitor outlet performanceProduce related reportsAdhere to company & outlet SOPPerform ad hoc tasks/ duties as assigned by management/ outlet managerQualifications &...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Supervisor - Outlet is responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Askheadhunter Full time

    Ensure that all retail outlets are running smoothly and efficiently and provide coaching and training to all Retail Outlet Officers to enhance their product knowledge and provide quality service.Job Responsibilities:Adhere to country and Company standards and agreed operational procedures with all departments to enhance efficiency.Plan and lead the staff to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.SummaryYou will be responsible to lead the team of hostess and servers to provide an excellent and consistent level of service to the customers in your assigned outlet. The Captain - Outlet is responsible to assist the Outlet Manager and Supervisor in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    Job DescriptionThe Supervisor - Outlet plays a critical role in ensuring the efficient operation of our food and beverage outlets. This involves working closely with the Outlet Manager to implement corporate strategies and maintain brand standards.

  • Outlet Manager

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia PAUL Bakery Malaysia Full time

    Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Little Pirates Playland Sdn Bhd Full time

    Location: Pavilion Bukit Jalil, Kuala LumpurWorking Hours: Full-time/Shift-based/Weekends/Public HolidaysSalary: Competitive, based on experience (please state your expected range)Responsibilities:Oversee daily operations of the children's playground retail outletEnsure excellent customer service and a fun, safe environment for kids & familiesManage staff...


  • Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated and experienced professional to fill the role of Sales and Operations Supervisor. This position will be responsible for overseeing the sales and operational activities of our outlets, ensuring that they meet their targets and provide excellent customer service.Key Responsibilities:Supervise Outlet Performance:...


  • Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Mobile Retail SupervisorWe are seeking an experienced Mobile Retail Supervisor to join our team.The ideal candidate will have excellent leadership and service orientation skills.Manage daily store operations.Lead merchandising activities.Improve sales performance.Hit sales targets.Provide consultation on products & services.Document & update sales...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pasona Malaysia Full time

    Japanese Restaurant Supervisor 2800~3000 (RM)Job ID: 23401Position Title: Japanese Restaurant SupervisorIndustry: Food and Beverage/Catering/RestaurantJob Description:Perform duties in both the floor and kitchen at a level that sets an example for other employees.Oversee on-site operations.Educate on-site employees on the thorough implementation of company...