Associate, Sales Development
1 week ago
Job Title:
Associate, Sales DevelopmentJob Description:
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities.
- Provide accurate weekly/monthly/quarterly sales forecast.
- Mastery of product knowledge and technical understanding of services to assess client requirements.
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
- Manage external competitive pressures and handle objections to retain customers or win new customers.
- Manage high volume of customer contacts through phone and email each day – the majority of communication is outbound.
- Work with your team and management to provide a professional experience during all interactions with customers and prospects.
- Maintain the customer management system (CRM) to ensure all relevant data is captured.
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
- Work with a team and report directly to a Sales Manager.
Location:
MYS Kuala Lumpur - Level 5, Platinum Sentral
Language Requirements:
English (Required), Vietnamese (Required)
Time Type:
Full time 2025-02-01
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