Senior Manager

3 weeks ago

Kuala Selangor, Selangor, Malaysia DHL Express Full time

Job Purpose
Due to the increased growth, complexity, technological changes and demands within the payroll function, this role directs the overall operations, assesses the application of statutory requirements within the payroll function, ensures systems capability and capacity, provides weekly information enterprise-wide, participates in business objective projects, oversees implementations, and enhances business continuity efforts.

Key Tasks

  1. Design, adapt and review Payroll processes and timelines considering internal / external best practices, local legislation, and alignment requirements of multiple business units.
  2. Direct accurate, complete, and timely disbursement of payrolls to all divisions and countries supported.
  3. Direct compliance with internal deadlines along with statutory requirements related to the payroll function.
  4. Define process improvement mechanisms to achieve accuracy, efficiency and adherence to timelines such as quality standards, ROI metrics and benchmarks.
  5. Review and approve activities related to accounting, distributing, payments, benefits, taxes, and deductions.
  6. Maintain and review various Payroll records and reports prepared by the team.
  7. Proactively gather inputs, review reports and feedback to identify patterns of errors and scope for improvement of Payroll processes.
  8. Oversee and guide activities of a team of professionals and business support roles for payroll execution.
  9. Resolve escalated and complex issues and/or issues which are an impact of larger organizational change.
  10. Develop and perform process, system, and project testing plan to assess system integrity and control effectiveness.
  11. Serve as the relationship manager with outsourced service providers ensuring continued and enhanced "value added" processes are considered and/or maintained.
  12. Manage internal stakeholder relationships including preparation and execution of regular performance review meetings.
  13. Negotiate with 3rd parties regarding services and cost.
  14. Ability to identify and implement process changes to technology tools and internal processes.
  15. Lead and support payroll migration / implementation project in partnership with BPO and Business Partners.

Management Responsibility

  1. Manage experienced professionals who exercise latitude and independence in assignments.
  2. Knowledgeable in Shared Services tools / Technology.
  3. Understanding of Compliance, Risks & Controls.
  4. Stakeholder Management.
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