retail operation manager

3 weeks ago


Klang, Selangor, Malaysia Persolkelly Full time
About the Role

We are seeking a passionate and experienced Retails Operations Manager to lead our retail operations across Peninsular Malaysia.

This role plays a vital part in driving sales performance, leading strategic marketing campaigns, and ensuring seamless day-to-day operations across multiple outlets.

You will be responsible for leading district managers, implementing sales strategies, optimizing budgets, and coordinating advertising and promotional efforts aligned with the company's objectives.

Key Responsibilities

Oversee retail operations and ensure smooth coordination across stores in Peninsular Malaysia.

Plan, implement and monitor retail sales strategies to achieve sales targets and company KPIs.

Lead and manage the performance of District Managers and store-level teams.

Recruit, train, and develop retail staff in line with company standards and expectations.

Analyze market trends and competitors to stay ahead of the competition and identify growth opportunities.

Develop, implement, and evaluate advertising and promotional activities in coordination with the Marketing team.

Prepare and manage departmental budgets, sales forecasts, and cost analysis to ensure profitability.

Coordinate with internal departments including Product Development, Merchandising, and Advertising to ensure alignment of retail activities.

Ensure regular reporting, communication flow, and timely problem resolution between HQ and retail outlets.

What We're Looking For

Bachelor's degree in Business, Marketing, or related field.

Minimum 5 years of experience in retail operations, preferably in fashion, FMCG, or lifestyle sectors.

Strong leadership and team management skills with the ability to inspire and guide District Managers and store teams.

Excellent communication, interpersonal, and project management skills.

Analytical mindset with strong budgeting and cost control experience.

Proficiency in MS Excel and PowerPoint for reporting and presentations.

Ability to work independently and collaboratively across departments.

#J-18808-Ljbffr

  • Klang, Selangor, Malaysia beBee Careers Full time

    Retail Operations ManagerWe are seeking a highly skilled Retail Operations Manager to lead our retail operations team. As a key member of our management team, you will be responsible for ensuring the efficient day-to-day operation of our retail stores.Key Responsibilities:Develop and implement strategies to improve store efficiency and reduce costs.Lead and...


  • Klang, Selangor, Malaysia beBee Careers Full time

    Retail Coordinator RoleKey Responsibilities:- Conduct daily store visits to monitor performance and submit detailed reports.- Plan, manage, and maintain the operational efficiency of Retail Stores located in KL/Selangor.Key Objectives:Maintain store cleanliness, ensure displays and merchandise adhere to standards.Evaluate and correct pricing, promotions, and...


  • Klang, Selangor, Malaysia beBee Careers Full time

    We're seeking a highly experienced Retail Operations Manager to oversee the performance of multiple retail stores within your assigned area.Your mission will be to manage and mentor store managers to ensure they meet sales goals, maintain brand standards, and deliver top-tier customer experiences.Key Responsibilities:Oversee daily operations in multiple...


  • Klang, Selangor, Malaysia Pet Lovers Centre Full time

    Retail Operations Manager / Assistant Operations ManagerRetail Operations Manager / Assistant Operations ManagerTo assist the senior Manager in overseeing the end-to-end operations of all stores assigned, ensures the store's Standard Operating Procedures are followed and is empowered to make decisions on customers' issues/service recovery. The incumbent is...


  • Klang, Selangor, Malaysia beBee Careers Full time

    Job Overview:The Retail Operation Executive role involves overseeing the smooth operations of retail outlets, ensuring effective management and maintenance.This position requires an individual who is dedicated and proactive, with enthusiasm for learning and growing professionally.Main Responsibilities:Assist in administrative activities, including organizing...

  • Operations Director

    1 week ago


    Klang, Selangor, Malaysia beBee Careers Full time

    The successful candidate will have excellent communication and leadership skills, with a proven track record of driving sales performance and improving operational efficiency.About the Role:We are seeking an experienced Retail Operation Senior Executive to lead our retail operations team. As a key member of our management team, you will be responsible for...


  • Klang, Selangor, Malaysia Feruni Ceramiche Sdn Bhd Full time

    Retail Operations, Assistant Manager (Based in Petaling Jaya)Do you want to journey with us in transforming the "Living & Workspaces" of others?The Assistant Manager, Retail Operations will lead initiatives to drive operational excellence, process & systems improvement, and sales competencies among the retail sales force. This role supports strategy...


  • Klang, Selangor, Malaysia beBee Careers Full time

    This role requires a strong understanding of retail operations, with a focus on driving sales growth and improving operational efficiency.About the Job:We are seeking an experienced Retail Operation Senior Executive to lead our retail operations team. As a key member of our management team, you will be responsible for developing and implementing strategies...


  • Klang, Selangor, Malaysia beBee Careers Full time

    This role requires an experienced Sales Manager cum Optometrist to lead and manage high-performing teams across multiple optical retail outlets. The ideal candidate will have a strong track record of driving sales performance, developing talent, and delivering business results.Key Responsibilities:Lead and manage high-performing teams to achieve sales...


  • Klang, Selangor, Malaysia beBee Careers Full time

    We are seeking an experienced Retail Operation Senior Executive to join our team.Key Responsibilities:Oversee daily operations across multiple outlets to ensure efficiency and smooth functioning.Collaborate with store teams to resolve issues, support staffing, and uphold service standards.Track Key MetricsMonitor sales and stock levels, identify trends, and...