Site Reliability Engineer

Direct message the job poster from ServeDeck Innovation Sdn Bhd

Responsibilities

• Design, manage and optimize Continuous Integration and Continuous Delivery.
• Monitor application and infrastructure (cloud) to ensure system security and availability using the real time dashboard and active alerting mechanism.
• Manage and monitor archival, backup and housekeeping of the data & application resources.
• Make the logs and other information from production & test environment to be securely accessible by people who need it.
• Perform necessary updates to the application, database and infrastructure as required by the business/operation and security requirements.
• Run security scan on the system & source code, perform early assessment on reported security findings and escalate to development team if necessary.
• Strive to increase the service reliability through establishing guidance and methods of improvement.
• Collaborate and cultivate relationships with Development and Support teams to improve reliability, stability and scalability of services.
• Deliver data and analytics to provide insights for our team from a reliability and resilience perspective.
• Identify and resolve problems relating to critical service operations and to prevent their recurrence using automation.
• Improve the incident management lifecycle to identify, mitigate, and learn from reliability risks.
• Work closely with internal teams to ensure technical and operational compliance with ISO 27001 requirements.

Requirements

Skills and Qualifications

• 3+ years experience in Site Reliability Engineering, DevOps, or related roles.
• Hands-on experience with AWS cloud infrastructure and services (e.g. EC2, RDS, IAM and etc.)
• Experience in infrastructure as code e.g. Terraform.
• Experience with containerization and orchestration (e.g. Docker, AWS EKS).
• Experience in managing and improving the processes within CI/CD tools (e.g. Jenkins), BitBucket repository and code quality scanner (e.g. SonarQube).
• Experience in application and infrastructure monitoring and familiar with application logging and monitoring tools such as Datadog and Grafana-Loki-Promtail stack.
• Familiar with scripting e.g. bash, python, go for task automation.
• Experience in managing linux servers.
• Awareness of the security practices, standards and processes will be an advantage.
• Experience analyzing and resolving performance, scalability and reliability issues.
• Knowledge on web application environments, such as TCP/IP, SSL/TLS, HTTP, DNS, routing, load balancing, CDNs, Tomcat, Apache, etc.

Preferred Qualifications

• Experience in ISO 27001 policies and processes.
• Experience in SaaS environments with multi-tenant architectures.
• Experience with PDPA, GDPR, SOC 2 or other compliance frameworks.
• Experience with performance testing using JMeter.

Benefits of Joining our Team include:

• Opportunities working with both international and high profile clients
• Enjoy hybrid work, flexible hours, result oriented, and collaborate with a mission-driven team invested in your growth.
• Outpatient medical coverage for employees, their spouses, and children, in accordance with company policy.
• Provision for spectacles and dental expenses for employees.
• A range of allowances, including travel and mobile phone expenses, among others.
• Product and technical training are provided, both from internal & external sources
• Accelerate your career through hands-on challenges, mentorship from leadership, and opportunities to lead as the team scales.
• Partner closely with product, and operation teams while owning decisions in a flat hierarchy.
• Collaborate with a passionate team using the latest technologies and frameworks.

Mid-Senior level

Full-time

Engineering and Information Technology

Information Services