Current jobs related to Account Delivery Manager - Johor Bahru, Johor - Gds Services

  • Key Account Executive

    7 days ago

    Johor Bahru, Johor, Malaysia Delivery Hero Austria Full time

    About the opportunityWe are looking for multiple Key Account Executive positions to be based in Johor. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.Responsibilities:Responsibilities include, but are not limited to:Manage and expand relationships with...

  • Delivery Excellence Manager

    3 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    Job DescriptionAs a Logistics Coordinator, you will play a critical role in ensuring the smooth delivery of goods to our customers. You will be responsible for managing outbound operations, resolving delivery issues, and analyzing data to drive process improvements.Your Key Accountabilities:Manage and optimize outbound operations to ensure timely and...

  • Delivery Solutions Manager

    2 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    About the RoleThis is an exciting opportunity for a skilled Construction Manager to join our team and lead the delivery of large-scale construction projects. The successful candidate will be responsible for managing resources, ensuring compliance with safety procedures, and driving results-oriented outcomes.Key Responsibilities:Project Tracking: Hold teams...

  • Delivery Expert

    2 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    Job SummaryWe are seeking a highly experienced Delivery Expert to join our team. As a Delivery Expert, you will be responsible for ensuring the safe and timely delivery of shipments to customers.Key Responsibilities:Plan and execute delivery routes efficiently, taking into account traffic patterns and other factors that may impact delivery times.Monitor and...

  • Delivery Specialist

    4 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    Project Management Role:We are looking for a seasoned Project Manager to oversee the delivery of complex construction projects. As a key member of our team, you will be responsible for leading project teams, managing project timelines, and ensuring seamless project execution.Key Accountabilities:Develop and implement comprehensive project plans, outlining...

  • Data Center Delivery Manager

    2 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    Job OverviewThe Data Center Product Delivery Manager is responsible for coordinating and managing the delivery process of prefabricated products for data center projects.This role ensures that modular products adhere to standardized processes and best practices at every stage of design, manufacturing, delivery, and installation.Develop and optimize...

  • Regional Account Manager

    6 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    We are looking for a highly skilled and motivated Regional Account Manager to join our team. In this role, you will be responsible for managing a portfolio of vendors which includes restaurant & shop accounts and exceeding goals for account retention, development, and maintenance.You will work closely with our restaurant partners, cloud kitchens, and cloud...

  • Account Manager

    4 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    As an account manager, you will be responsible for managing a portfolio of customers, developing personalized sales plans, and implementing effective sales techniques to achieve target budgets and maximize growth within the existing customer base. You will work closely with internal stakeholders to ensure seamless delivery of high-quality service and...

  • Project Delivery Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia TechnipFMC Full time

    Company OverviewTechnipFMC is a global leader in the energy industry, committed to driving real change. Our ambition is to build a sustainable future through relentless innovation and global collaboration.We value curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. We celebrate who you are and what you bring, and we encourage...

  • Account Relationship Manager

    5 days ago

    Johor Bahru, Johor, Malaysia beBee Careers Full time

    Key ResponsibilitiesThe Business Developer role involves building strong client relationships, identifying growth opportunities, and collaborating with internal teams to deliver tailored solutions.Client Relationship Management: Build long-lasting client relationships, serve as the main point of contact, and understand client needs and objectives.Account...

Account Delivery Manager

1 month ago

Johor Bahru, Johor, Malaysia Gds Services Full time

DayOne is a global leader in the development and operation of high-performance data centers, and one of the fastest-growing companies in the industry, with a strong presence across Asia and Europe. As we continue our exciting expansion into new international markets, we are seeking talented individuals who are passionate about joining us on this growth journey. This is an excellent opportunity to become a key member of our dynamic team and play an integral role in our rapid expansion.

Role and Responsibilities:

  • Recognized as the customer focal point of all aspects of project delivery and ongoing daily service operations. Be responsible for the delivery of all operational services to the customer according to Service Level Agreement and ensuring that delivery costs are as agreed. Manages a virtual delivery team and ensures customer satisfaction through the efficient and effective delivery of contracted services.
  • Be a trusted advisor to the customer on behalf of DayOne, building customer relationships based on professionalism and integrity.
  • Service scope includes Data Center Hosting Services, Network Services, Cloud Managed Services, IT Managed Services, Disaster Recovery Services. Major responsibilities are: project time management, quality management, cost management, ongoing SLA management, and customer satisfaction results.
  • Responsible for customer interface communication in terms of project delivery and ongoing service operation phase, coordinating internal resources according to company standards and customer requirements. Provide regular project reports and service reports, organizing customer meetings with internal teams for effective communication.
  • Responsible for driving Data Center construction and customization projects from end-to-end with sales/presales, design, construction & Testing & Commission team, including project schedule, quality, cost, and risk management. Escalate all issues to the senior management team and close projects to ensure customer acceptance.
  • Responsible for SLA and customer satisfaction during the ongoing operation phase, coordinating DC Operation, Network, and IT service teams for continuous service improvement and risk mitigation.
  • Responsible for internal process fulfillment (procurement/audit/ITIL related/project related).
  • Be an excellent team player to work with internal teams to ensure customer contract execution and customer satisfaction results.
  • Willing to take on challenges and adapt to change.

Requirement:

  • Possess a Bachelor's degree in Electronic Engineering or Computer Science.
  • More than 10 years of work experience in the Internet/Data Center industry/Telecom/IT industry, with more than 5 years in a customer service manager role.
  • Good knowledge of Internet or Telecom operations, MEP systems, and experience with Data Center construction or operation will be an advantage.
  • Excellent customer interface experience, good communication and coordination skills, and good writing skills to draft reports.
  • Strong learning skills and self-driven character, willing to take on challenges and adapt to changes.
  • Strong client-servicing willingness and ability. Capability to handle emergent public relationship issues. An adept conflict mediator and a trustworthy client representative.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Business Development and Engineering

Industries

IT Services and IT Consulting

#J-18808-Ljbffr