IT Technical Support Engineer

Address customers' requests regarding software applications.Guide customers through installing software applications.Research for solutions to resolve an issue.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with customers to ensure their systems are functional.Report customer feedback...

About the Job:We are seeking a highly skilled Technical Support Specialist to join our team at Wincom IT Solutions. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services for our ERP/MRP system/software.You will work closely with our customers to understand their needs and provide timely and...

Technical Support Engineer (Electrical / Mechanical)Join to apply for the Technical Support Engineer (Electrical / Mechanical) role at Viskou Technology Sdn Bhd.Job HighlightsTraining will be provided 公司将会提供培训ResponsibilitiesAssist the sales team on any pre-sales inquiries 协助销售团队进行任何售前咨询Provide professional...

Identifying hardware, diagnosing, repairing faults, software solutions, and troubleshooting technical issues.Deploy, install, and configure a set of hardware and software, and provide on-site training and support services.Managing multiple cases and activities as assigned by following SOP and providing pre and post activity reports as and when required.Able...

Job Responsibilities:Provide first level support to service request and issues related to ERP/MRP system/software.Write and execute test cases, log test result and defects.Conduct knowledge transfer/training.Research enhancements to ERP process architecture.Responsible for architecture design and development plans.Coordinate with customers System Study and...

Your Roles .Provide technical expertise to meet customer expectationsSupport the sales team with enquiries and quotationsSupply technical data and drawings as neededLiaise with the parent company for imported product detailsUse Enquiry Quotation System for imported product quotationAll you need to know .Attractive remuneration package up to RM...

Job Summary:We are looking for a highly skilled ERP System Engineer to join our team at Wincom IT Solutions. The successful candidate will be responsible for providing technical support and maintenance services for our ERP/MRP system/software.As an ERP System Engineer, you will work closely with our customers to ensure that their systems are running smoothly...

Job SummaryCelestica Inc. is seeking an experienced Technical Engineering Services professional to join our team. As a key member of our engineering group, you will be responsible for providing technical support and guidance to our engineers. Your expertise in troubleshooting and problem-solving skills will enable you to effectively resolve complex issues...

About the PositionWe are seeking a Technical Support Analyst to join our team at Snaphunt. In this role, you will be responsible for providing technical support and resolving issues related to standard applications and IT services.Main ResponsibilitiesEscalating technical issues to the relevant parties and following up until resolution.Ensuring all standards...

Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and...

We expand our product range to suit diverse user requirements.Job DescriptionThis is a full-time on-site role for a Sales Engineer located in Johor Baharu. The Sales Engineer will be responsible for providing technical support, conducting sales presentations, managing customer accounts, and ensuring customer satisfaction.Daily tasks include identifying...

Technical Sales Engineer (Johor)Date Posted: 11/09/2023Company: TPLINK Distribution Malaysia Sdn BhdType: Full timeCategory: Information Technology SalesJob DescriptionProvide technical support for the full range of company products, especially for network and CCTV technical solutions.Promote solutions and deliver formal technical proposals/presentations to...

Job SummarySoftronix is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for addressing customers' requests regarding software applications.You will guide customers through installing software applications, research solutions to resolve technical issues, and record technical problems and solutions...

Job highlightTraining will be providedResponsibilityAssist the sales team on any pre-sales inquiriesProvide professional technical support to our customersPerform product testings to better understand our productsProvide trainings to both our internal staffs and our customersCarry out professional after-sales support duties such as troubleshooting and...

At Techify Care, we're an IT service provider that offers a wide range of services to businesses across all sectors. Our team works with top vendor partners, leveraging our well-developed relationships to share resources and deliver solutions that maximize your technology investments.The RoleYou Will Be Responsible ForEscalating technical issues and...

About the PositionSoftronix is seeking a highly skilled IT Support and Solutions Engineer to join our team.In this role, you will be responsible for resolving customer complaints related to software applications, guiding customers through installing software applications, researching solutions to resolve technical issues, and recording technical problems and...

CircuitWorks Technologies Sdn Bhd: Where Innovation Meets ExcellenceWe are seeking a highly skilled Electronics Support Engineer to join our team at CircuitWorks Technologies Sdn Bhd. As a key member of our technical support group, you will play a vital role in delivering exceptional customer service and driving business growth.Responsibilities will include...

About the RoleWe are looking for a skilled and dedicated individual to fill the position of Field Service Engineer at Se Active.Key Responsibilities:Coordinating the management of our technical department.Installation, troubleshooting, and repair of equipment.Maintaining accurate records of service calls and repairs.Issuing invoices for service calls and...

Provide technical support and troubleshooting for customers in the PCB manufacturing industry.Conduct process analysis and improvement to enhance product performance.Work closely with clients to provide on-site training and technical guidance.Ensure compliance with industry standards and best practices.Prepare technical reports and recommendations based on...

Great Remuneration PackageGreat Career ProgressionAbout Our ClientThis company is a leader in the wireless technology industry, specializing in high-performance wireless solutions. They offer products and services such as wireless modules, embedded boards, and custom engineering services. Their clients span across various sectors, including...