HR Generalist, APAC

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Symphony Industrial AI, Inc. Full time

Introduction

APAC HR Executive

Symphony AI is an enterprise artificial intelligence (AI) SaaS company that delivers significant benefits to customers in specific industries by transforming existing business processes and enabling new insights, innovation, revenue acceleration and cost optimization. We are seeking an enthusiastic and dynamic HR Generalist to support a varied range of HR activities across APAC, including Australia, Malaysia, Singapore, Thailand, and New Zealand.

Job Description

Responsibilities:

Employee Lifecycle Management

  • Manage the full lifecycle of new hire onboarding, including delivering orientations.
  • Conduct exit interviews and manage the offboarding process, sharing feedback with HRBPs and managers.
  • Handle employment verification processes for specific countries within the region.
  • Manage and update employee files.

APAC Visa and Immigration Specialist

  • Manage the full visa life cycle (new applications, renewals) for Employment Pass, DP, and Special Pass across the APAC region.
  • Liaise with government agencies, legal teams, immigration partners and employees to ensure smooth visa processing and compliance.

HR Systems and Data Management

  • Partner with the HR systems team to maintain data integrity, processes, and foundational record-keeping elements across our HR tech stack.

HR Documentation

  • Prepare HR and administration-related letters and documents including but not limited to visa support letters, employment contracts, offer letters, confirmation letters, and employment reference letters.

Payroll and Benefits Administration Support

  • Assist with data entry and verification for payroll processing.
  • Coordinate benefits enrolment and termination processes for employees.
  • Liaise with payroll providers and benefits administrators to resolve issues and ensure accuracy.

Employee Support

  • Serve as the first point of contact for employees and HRBPs, delivering high-quality service and support in a timely manner.
  • Respond to employee queries related to time off policies and administration in our time management system.

Facilities and Event Management

  • Oversee general office operations.
  • Plan and execute company events, meetings, and conferences, ensuring logistical efficiency and budget adherence.

Additional Responsibilities

  • Contribute to continuous improvement of HR processes and procedures.
  • Proactively identify and address HR-related issues and risks.
  • Perform ad-hoc duties as and when required.

Job Requirements:

  • 5+ years of hands-on experience in all aspects of HR administration, focusing on APAC regions.
  • Proficient in using Microsoft Office Suite, including Excel and Outlook.
  • Proficient in using HRIS and Talent Acquisition platforms such as UKG, Workday, ADP, ICIMS, Greenhouse.
  • Understanding of APAC employment laws and regulations.
  • Team player with strong interpersonal and negotiation skills.
  • Detail-oriented and highly organized, able to work comfortably under pressure, and meet required deadlines.
About Us

What We Offer:

  • A collaborative and innovative work environment.
  • Exposure to cutting-edge cloud technologies and enterprise SaaS solutions.
  • Career growth opportunities and professional development support.
  • A flexible work environment with potential remote options.

Join Us If you're looking for an exciting opportunity to be at the forefront of SaaS support and managed services, apply today Help us shape the future of financial compliance technology.

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