AD - Healthcare Specialist (Customer & Patient Care)

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full time

Your new company

This company is one of the country's leading Life Insurer who provides financial security to families and communities across Malaysia. With an aggressive growth plan and the vision to become a better leader in its field, currently the company is hiring an Assistant Director, Connected Care - Healthcare Specialist.

Your new role

You will be responsible to ensure clinical excellence and enhancing collaborative care models through innovation in healthcare delivery, patient experience and integration of clinical processes and digital health. This will be achieved through cross-functional competence in an agile team and providing leadership in clinical development to contribute to the development and implementation of a connected care program. This is an opportunity that you can be the expert and specialist in this field and would further enhance your exposure in Life insurance for customer centricity and patient care journeys. If you are from a healthcare background with clinical experience, this role is for you

What you'll need to succeed

  • Possess a degree in nursing, medicine, pharmacy, physician or any related healthcare qualification

  • 5–7 years of proven clinical experience

  • Strong stakeholder management and regional exposure will be an added advantage

  • Strong exposure in delivering projects focusing on a customer journey or clinical care journey

  • Able to work in agile teams

  • Knowledge in life/ medical insurance will be a plus point

  • An independent and collaborative team worker

What you'll get in return

  • Specialised in Life insurance within Healthcare for Customer Centricity and Patient Care

  • Challenging yet exciting career in the insurance industry

  • Stable platform to enhance your exposure and medical knowledge

  • A competitive package and performance-based bonus structure with a consistent career development

What you need to do now

If you are interested in this role, click "apply now" and forward your up-to-date CV. For further details or if you would like to have a confidential discussion on other opportunities in the insurance industry, please email Kher Yiing at kheryiing.loh@hays.com.my.

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