AD - Healthcare Specialist (Customer & Patient Care)
1 week ago
Your new company
This company is one of the country's leading Life Insurer who provides financial security to families and communities across Malaysia. With an aggressive growth plan and the vision to become a better leader in its field, currently the company is hiring an Assistant Director, Connected Care - Healthcare Specialist.
Your new role
You will be responsible to ensure clinical excellence and enhancing collaborative care models through innovation in healthcare delivery, patient experience and integration of clinical processes and digital health. This will be achieved through cross-functional competence in an agile team and providing leadership in clinical development to contribute to the development and implementation of a connected care program. This is an opportunity that you can be the expert and specialist in this field and would further enhance your exposure in Life insurance for customer centricity and patient care journeys. If you are from a healthcare background with clinical experience, this role is for you
What you'll need to succeed
Possess a degree in nursing, medicine, pharmacy, physician or any related healthcare qualification
5–7 years of proven clinical experience
Strong stakeholder management and regional exposure will be an added advantage
Strong exposure in delivering projects focusing on a customer journey or clinical care journey
Able to work in agile teams
Knowledge in life/ medical insurance will be a plus point
An independent and collaborative team worker
What you'll get in return
Specialised in Life insurance within Healthcare for Customer Centricity and Patient Care
Challenging yet exciting career in the insurance industry
Stable platform to enhance your exposure and medical knowledge
A competitive package and performance-based bonus structure with a consistent career development
What you need to do now
If you are interested in this role, click "apply now" and forward your up-to-date CV. For further details or if you would like to have a confidential discussion on other opportunities in the insurance industry, please email Kher Yiing at kheryiing.loh@hays.com.my.
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