Open Shift Engineer

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Open Shift Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Open Shift Engineer

The OpenShift Engineer will be responsible for designing, deploying, securing, and maintaining Red Hat OpenShift container platforms across the insurance organization. This role requires strong hands‑on experience with Kubernetes, OpenShift clusters (ROSA/ARO/On‑Prem), Operators, GitOps, CI/CD, and platform automation. The engineer will collaborate with Cloud, DevOps, Security, and Application teams to deliver secure, scalable, and compliant container platforms supporting mission‑critical insurance workloads such as claims, underwriting, policy administration, and digital customer portals.

Platform Engineering & Deployment

• Deploy, configure, and maintain OpenShift clusters (on‑prem, ROSA, ARO, or hybrid).
• Manage cluster lifecycle, upgrades, Operators, MachineSets, and node scaling.
• Configure OpenShift networking (Ingress, Routes, Service Mesh, SDN).
• Implement multi‑tenant architectures for insurance workloads.

Automation & CI/CD

• Automate cluster provisioning using Terraform, Ansible, Helm, and GitOps (ArgoCD, OpenShift GitOps).
• Integrate OpenShift with CI/CD pipelines (Tekton, Jenkins, GitLab CI).
• Build reusable automation modules for cluster upgrades, patching, and application onboarding.

Security & Compliance

• Implement OpenShift security policies (SCCs, RBAC, NetworkPolicies, Pod Security).
• Ensure compliance with insurance regulatory requirements (auditability, data protection, workload isolation).
• Integrate image scanning, secure supply chain, and vulnerability management.

Monitoring & Reliability

• Configure monitoring using Prometheus, Grafana, OpenShift Monitoring, and Logging.
• Troubleshoot cluster issues (networking, storage, Operators, workloads).
• Implement backup and DR strategies for OpenShift workloads.

Collaboration & Governance

• Work with App‑Dev teams to onboard microservices and modernize legacy insurance applications.
• Partner with Security and Cloud teams to enforce governance, tagging, and policy frameworks.
• Document platform architecture, SOPs, and incident RCA reports.

OpenShift & Kubernetes

• Strong experience with OpenShift 4.x, Operators, MachineSets, SCCs, Routes, and GitOps.
• Deep understanding of Kubernetes architecture, networking, RBAC, storage, and workload management.
• Experience with Helm, Kustomize, YAML, and CI/CD pipelines.

Cloud & Infrastructure

• Hands‑on experience with AWS, Azure, vSphere, or hybrid OpenShift deployments.
• Knowledge of container registries (Quay, ECR, ACR, Docker Hub).

DevOps & Automation

• Strong skills in Terraform, Ansible, Git, CI/CD pipelines, and automation scripting (Python, Bash).
• Experience with service mesh (Istio), ingress controllers, and API gateways.

Security & Compliance

• Knowledge of SCCs, Pod Security, OPA/Gatekeeper, image scanning, and secure supply chain.
• Familiarity with insurance compliance requirements (audit logs, data residency, workload isolation).

Non‑Technical Requirements

• Strong analytical and troubleshooting skills.
• Excellent communication and cross‑team collaboration.
• Ability to translate platform concepts for business stakeholders.
• High adaptability and eagerness to stay current with OpenShift and Kubernetes technologies.
• Strong ownership, accountability, and teamwork mindset.
• Ability to lead platform modernization initiatives.
• Proactive in improving platform reliability and developer experience.

Preferred Certificate

• Red Hat Certified Specialist in OpenShift Administration
• Red Hat Certified Specialist in Containers & Kubernetes
• Red Hat Certified Engineer (RHCE)
• Strong foundation for OpenShift.
• CKA (Certified Kubernetes Administrator)
• CKAD (Certified Kubernetes Application Developer)
• HashiCorp Terraform Associate

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connec