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Technical Support Specialist

1 month ago

Penang, Malaysia Kenso Corporation Full time
  • Perform troubleshooting, diagnostic, maintenance, resolving technical issues related to software, hardware or network systems
  • Provide guidance & supervise site workers for system installation, termination, testing & commissioning & etc. till project completion
  • Prepare service report, technical documentation & other related documents
  • Identify client's inquiries, requirement, issues or feedback and provide effective solutions
  • Provide system training or guidance on product features & functionality to clients & internal teams
  • To undertake any ad hoc tasks assign

Requirements:

  • Preferably minimum 1-2 year(s) of relevant working experience
  • Technically competent in related fields
  • Candidate that possesses Diploma/Degree in Electrical & Electronic Engineering/IT/Telecommunication or any relevant qualification would be an advantage
  • Good analytical, communication & interpersonal skills
  • Willing to travel & possess own transport
  • Required language(s): English, Malay

Location:

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