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Job Summary
As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
About Wealth and Retail Banking
Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world's fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.
Responsibilities:
- Acquiring and retaining a portfolio of priority clients.
- Cross-selling wealth management products and services to customers.
- Providing exceptional customer service and building strong relationships with clients.
- Contributing to the overall success of the branch by achieving business performance measures.
Role Requirements:
- Minimum of Five (5) years of proven and progressive wealth sales experience or equivalent.
- Strong understanding of financial planning fundamentals.
- Excellent communication and interpersonal skills.
- Ability to build strong relationships with clients.
- Proven track record in sales and customer service.
- Passion for delivering exceptional customer experiences.
- Must possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC.
We Offer:
- Cross-border experiences.
- Flexible and hybrid working practices.
- Benefits and Resources.
- Talent Development.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents.
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday.
- Flexible working options based around home and office locations.
- Proactive wellbeing support through a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, and sick leave.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity.