Operations - Service Technician

2 weeks ago


Penang, Malaysia Pestkil Full time

Job Expectations

  • Manage a full general pest control route with a focus on quality and professionalism.
  • Expected to accurately identify insect species and treatment solutions.
  • Strict adherence to all Pestkil Health & Safety Standards.
  • Must be willing to work flexible hours and weekends.
  • Ability to use and apply pesticides in a safe and efficient manner.
    • Ability to maintain strong customer relations.
    • Able to adapt to new and evolving technology.
    • To be able to identify and explore new sales opportunities and accurately discuss Pestkil service options.
    • Engage in in-house mandatory professional development workshops regularly.

Behavioral Requirements

  • Solutions-focused mindset with a proactive approach to problem-solving is essential.
  • Personal commitment to excellence in customer service both internally and externally.
  • Hold a strong personal value and belief in a team-centered approach to success in the workplace.
  • Strong interpersonal skills with an ability to adapt and remain flexible to new ideas and approaches.
  • Comfortable working in a multi-cultural environment with a willingness to be open to different perspectives.
  • Must be reliable and trustworthy, willing and able to work with or without supervision.
  • Strong interpersonal skills and a professional demeanor are required.
  • Comfortable following instruction and adhering to company policies and procedures.

Basic Requirements

  • A minimum of 5 years' experience working in the Pest Management Industry.
  • Working knowledge of Pestpac or other similar industry software is required.
  • A sound knowledge of pesticides and pest biology is required.
  • Experience and/or operational knowledge of the Sentricon baiting system and/or Heat treatment, as well as Lawn/Plant treatments is required.
  • Experience working with both a residential and commercial customer base.
  • OSHA general certification and/or CPR certified preferred.
  • Clean Driver's License is essential.

Pestkil Ltd. has been in business for over 40 years in the Cayman Islands Our mission is to Always be #1 in Pest Management in the Cayman Islands, through exceptional customer service and teamwork. We will achieve this with our commitment to the values of Respect, Integrity, Quality, and Empathy for our customers and each other.

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