Senior Service Engineer
2 weeks ago
Join to apply for the Senior Service Engineer role at Dong Yang Elevator (M) Sdn Bhd
6 days ago Be among the first 25 applicants
- Provide technical support, resolving issues, doing quality assurance check
- Manage team & ensure team objectives are being carried out
- Display extensive working knowledge of industry standards & practices, including product details & company services offered.
- Monitor and review work schedule on service & repair work for maintenance team
- Identify the root maintenance issues, develop ideas and propose solutions in the technical report.
- Prepare quotation, technical report, follow up, data analysis & summarizing collected data, provide regular reports to management.
- Offer good customer services, including maintaining customer relationships & ensuring repeat customers by upselling products and services & taking care of any customer concerns or complaints quickly & professionally.
- Provide technical support, resolving issues, doing quality assurance check
- Manage team & ensure team objectives are being carried out
- Display extensive working knowledge of industry standards & practices, including product details & company services offered.
- Monitor and review work schedule on service & repair work for maintenance team
- Identify the root maintenance issues, develop ideas and propose solutions in the technical report.
- Prepare quotation, technical report, follow up, data analysis & summarizing collected data, provide regular reports to management.
- Offer good customer services, including maintaining customer relationships & ensuring repeat customers by upselling products and services & taking care of any customer concerns or complaints quickly & professionally.
- Candidate must possess at least a Professional Certificate, Diploma, Advanced / Higher / Graduate Diploma or Certificate in Electrical / Mechanical or equivalent
- Fluent in Bahasa Malaysia and English
- Strong project management skills
- Good leadership and interpersonal skills
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Excellent in Microsoft Excel and PowerPoint
- Monthly incentive
- KWSP / SOCSO included
- 14 annual leave per year
- We provide medical coverage
- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Civil Engineering
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