Client Support Coordinator
2 weeks ago
BID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.
- Delivering outstanding customer service to clients through live chat, email, and telephone channels
- Engaging with clients to address queries and provide information about our trading platforms and service offerings
- Assisting clients in resolving technical and troubleshooting issues
- Collaborating with different departments to efficiently resolve client concerns
- Monitoring and reviewing live chat conversations to maintain the highest quality standards within the department
Requirements:
- Excellent English communication skills, both written and verbal, are essential
- Proficient in computer usage, with excellent command of CRM systems
- Strong attention to detail, adept at multitasking, and capable of managing a significant volume of inquiries while maintaining accuracy
- Demonstrated ability to multitask effectively
- Collaborative team player with excellent interpersonal skills
Benefits:
- Hybrid working arrangement
- Opportunities for enriching career growth, including exposure to regional contexts
- Complimentary snacks and beverages available in the office pantry
- Healthcare coverage (medical, dental, optical), gym benefits
- Flexibility in smart casual dress code
- Young, vibrant and open work culture
Entry level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr-
Charity Support Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeJob DescriptionThe ideal candidate will possess at least 2 years of experience in account management, project management, business analysis, consulting, finance, or similar client-facing roles. You will work closely with Regional Client Services Managers and contribute to the success of SG Support's charity partners.Responsibilities Include:Client...
-
Client Services Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a proactive, results-driven professional looking to grow your career in account management and project management? With at least 2 years of experience in account management, project management, business analysis, consulting, finance, or other professional services, this is your chance to work...
-
Client Partnerships Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeAbout the RoleThis exciting opportunity allows you to grow your career in account management and project management while working directly with non-profit leaders. As a Client Services Executive, you will be part of a multicultural team contributing to the ongoing evolution of SG Support.Key ResponsibilitiesSupport Regional Client Services Managers in...
-
Client Services Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Services ManagerAre you a strategic thinker and problem solver with a track record of driving impact in consulting, finance, or professional services? Do you thrive in collaborative environments where you can drive change, lead projects and influence growth and decision-making?SG...
-
Client Acquisition Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeBusiness Development and Partnership LeadWe are seeking a highly motivated and experienced Business Development Manager to lead our business development and partnership efforts.As a key member of our team, you will be responsible for identifying new business opportunities, managing existing client relationships, and cultivating strategic partnerships with...
-
Fundraising Operations Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeJob OverviewSG Support is a global organization dedicated to supporting non-profit leaders in driving impactful fundraising initiatives. As a Client Services Executive, you will play a vital role in delivering exceptional service to our charity partners.Your ResponsibilitiesClient Satisfaction and Coordination:Support Regional Client Services Managers in...
-
Client Onboarding Coordinator
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full timeWe are seeking a skilled Client Onboarding Coordinator to join our team at EBC Financial Group. As a key player in our global financial services, you will be responsible for coordinating the onboarding process for new clients, ensuring that all necessary steps are completed efficiently and effectively.EBC Financial Group is a dynamic and innovative company,...
-
Marketing Campaign Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeJob OverviewWe are seeking a highly skilled Assistant Marketing Manager to join our marketing team at SG Support. As a key member of our team, you will be responsible for executing multi-channel campaigns, brand initiatives, and digital strategies that drive results.The ideal candidate will have 2-5 years of experience in marketing, with a strong analytical...
-
Client Support Coordinator
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.ResponsibilitiesDelivering outstanding customer service to clients...
-
Client Support Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
-
Client Care Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Corporation Berhad Full timeWe are looking for a dedicated Client Care Coordinator to join our property management team. The successful candidate will be responsible for providing exceptional client care, managing property inquiries, and resolving issues efficiently.The ideal candidate will have strong interpersonal skills, experience in customer service or property management, and the...
-
Client Growth and Support Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pitchin Full timeFinancial Relationship ManagerWe are looking for a Financial Relationship Manager to join our team at pitchIN. As a critical member of our account management team, you will be responsible for managing financial relationships, coordinating campaign strategies, and ensuring successful campaign execution.About the Role:Managing financial relationships with...
-
Administrative Coordinator Role
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeAbout the Role:The Administrative Coordinator Role at Persol Apac Business Support Services Sdn Bhd involves providing administrative support to ensure the smooth operation of the business. The successful candidate will have excellent organizational and communication skills, with the ability to multitask and meet deadlines.Key Responsibilities:* Provide...
-
Recruitment Coordinator
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full timeWe are seeking a Recruitment Coordinator to join our team at PERSOL APAC Business Support Service. As a key member of our team, you will play a vital role in ensuring the smooth operation of our recruitment process.Key ResponsibilitiesManage resourcing pools and job ordersUpdate candidate profiles and activities in our systemProvide regular reporting and...
-
Client Support Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hays Recruiting MY Full timeKey ResponsibilitiesClient Support: Provide high-level client support and advice on tax, audit, accounting, and other related matters.Strategic Planning: Develop and implement internal strategies and planning initiatives to enhance client satisfaction and commercial value.Team Leadership: Lead and manage teams, fostering a collaborative and productive work...
-
Client Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeAbout the RoleThis is an exciting opportunity for a Client Support Specialist to work with our team at Bybit. In this role, you will be responsible for delivering exceptional customer experiences through live chat and email support.You will provide timely and effective responses to client inquiries, ensuring that their needs are met and resolved promptly.You...
-
Client Support Executive
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly Full timeWe are seeking a skilled Business Operations Specialist to join our Operations team. As a key member of our team, you will play a vital role in handling client and jobseeker inquiries via calls and emails, ensuring a smooth renewal process for clients, and providing exceptional support to enhance the user experience on our platform.The ideal candidate will...
-
Client Account Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investorservices Full timeJob DescriptionThe primary responsibility of this role will be to provide administrative assistance to the Client Account Management Team.You will play a crucial role in delivering exceptional services to our clients by assisting with various tasks related to client communication, account management, and administrative duties.A partial list of...
-
Client Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Full timeJob DescriptionAs a Client Service Subject Matter Expert at StashAway, you will be responsible for handling first-line support via various channels, troubleshooting client issues, and providing informed advice on investment strategies and product knowledge.You will work closely with other team members and departments to ensure a positive client experience...
-
Donor Relations Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeAbout SG SupportWe are a global organization committed to supporting non-profit leaders in achieving their goals. As a Client Services Executive, you will have the opportunity to work directly with charity partners and make a meaningful impact.Your Key Responsibilities:Support Regional Client Services Managers in ensuring client satisfaction.Conduct data...