Retail Associate

4 days ago


Ipoh, Perak, Malaysia 1Millennium International Full time

Retail Associate (Greentown Business Centre Ipoh)

Type: Full-Time Category: Telecommunications

Job Description

Working hours: 9.30am - 6.30pm

Working days: 5 days work, 2 days off

Employment Status: 1 year contract (Renewable basis)

ACCOUNTABILITIES

  • Conducting product demonstrations and executing retail operations activities while applying effective sales techniques to understand customer needs and promote relevant products and services; complying with guidelines, policies, procedures, and SLAs.
  • Creating conversations and engaging with customers to convert into sales opportunities (postpaid/prepaid registrations, devices, VAS, and accessories).
  • Staying result-driven and up-to-date with product features while maintaining the retail outlet's visual appearance to high standards.
  • Professionally and accurately handling customers' inquiries and requests by applying good knowledge of modern tools, policies, and processes, while adhering to service impression and mannerism guidelines as per company direction.
  • Achieving a desirable Net Promoter Score (NPS) by providing exceptional service to customers, including advisory, product ownership experience, and good after-sales support.
  • Resolving and updating customers' inquiries and complaints quickly and efficiently to ensure maximum customer satisfaction by taking ownership of customers' issues.
  • Involving in special events or outside sales and servicing initiatives, such as device launching as set by management, and executing departmental improvement initiatives at the outlet level.
  • Providing continuous and positive feedback to Retail Manager/Retail Senior Manager on operations and other relevant matters for improvement purposes.
  • Maintaining accuracy of transactions, inquiries, and complaints to meet required KPIs, thereby increasing customer trust and satisfaction.
  • Executing departmental improvement initiatives at the outlet level and performing any other duties as directed by the superior.

JOB REQUIREMENTS

  • Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
  • Relevant work experience of a minimum of two (2) years in the Telco or retail industries preferred, with experience in showcasing and conducting product demonstrations preferred.
  • Obsessed with customers, passionate about sales, competitive spirit, and understanding people through interactive conversations.
  • Tech-savvy and computer literate.
  • Excellent communication, written, and interpersonal skills; strong verbal & written English; Mandarin-speaking is an added advantage.
  • Personal traits: Positive, Passionate, Collaborative, Creative, A Self-Starter, Ability to perform under pressure, a team player, and leadership qualities.
#J-18808-Ljbffr
  • Sales Associate

    4 days ago


    Ipoh, Perak, Malaysia Thaitee Tea Merchant Sdn Bhd Full time

    About Us:Thaitee Tea Merchant Sdn Bhd is a leading supplier and distributor of Chinese tea leaves, flower tea, and tea in Malaysia, Singapore, Thailand, Brunei, and Southeast Asia. We maintain strict quality management and systematic production processes to ensure high-quality teas for our customers.Our Team:We are seeking a Retail Assistant to join our...

  • Locum Pharmacist

    2 days ago


    Ipoh, Perak, Malaysia Aeon Co. Full time

    Join to apply for the Locum Pharmacist - Aeon Wellness Kinta City role at AEON CO. (M) BHD.Be among the first 25 applicants.To prescribe & dispense poisons for minor illnesses & symptoms presented by customers.To dispense poisons based on prescriptions, screening for drug interaction & polypharmacy.To monitor hourly & daily poison sales to ensure good...


  • Ipoh, Malaysia HLA MALAYSIA Full time

    Working Location: IPOH PARADE We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Fashion Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according to brand...

  • Sales Associate

    2 weeks ago


    Ipoh, Malaysia YES OPTICAL (M) SDN.BHD Full time

    Sales Associate RETAIL OF OPTICAL SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Ipoh, Malaysia HLA MALAYSIA Full time

    Working Location: IPOH PARADE Basic Salary RM 2,600 We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according...


  • Ipoh, Malaysia HLA MALAYSIA Full time

    Working Location: IPOH AEON STATION 18 Basic Salary RM 2,600 We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store...

  • Retail Associate

    2 weeks ago


    Ipoh, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...

  • Retail Associate

    1 week ago


    Ipoh, Malaysia 1Millennium International Sdn Bhd Full time

    Location: Office is based in Greentown Business Centre, Ipoh Working hours: 9.30am - 6.30pm Working days: 5 days work, 2 days off **Salary**: RM2300 - RM3200 + commission Employment Status: 1 year contract (Renewable basis) **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid...

  • Retail Associate

    2 weeks ago


    Ipoh, Malaysia Valiram Full time

    **Responsibilities** - To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image. - To provide excellent customer service while achieving the sales target set. - To perform stock replenishment and price tagging whenever required - To perform and abide by all Operational Procedures. **Requirements**: -...

  • Retail Associate

    3 weeks ago


    Ipoh, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Job description - Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or...

  • Area Manager

    1 week ago


    Ipoh, Malaysia myNEWS Retail Sdn Bhd Full time

    **Duties & Responsibilities** - Achieving outlet sales targets, managing manpower & executing sales strategies. - Ensuring outlets adherence to Standard Operating Policies & Procedures - Daily operational matters which includes sales promotion activities, merchandising compliances, logistic issues, stock control and software & hardware maintenance. - Leading...

  • Store Manager

    3 weeks ago


    Ipoh, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    An MNC Retail Company is seeking an experienced **Store Manager** to oversee the operations of retail store (Fashion background). **As a Store Manager, you will be responsible for**: - Ensuring exceptional customer service and deliver an outstanding shopping experience to customers. - Managing the day-to-day activities of the store. - Maintaining high...


  • Ipoh, Malaysia Glory HR Solutions Full time

    **Fresh Graduate and School Leavers are welcome**: - **No experience are encourage to apply!!**: - **Attractive Salary Package (Basic Salary + OT + Incentive)** **Job Requirements**: - 18 - 35 years old (Malaysian only) - Experience in fashion/sports retail is added advantage - Have a good communication skills in English / Bahasa Malaysia - Willing to...

  • Sales Associate

    2 weeks ago


    Ipoh, Malaysia MENTARI UNGGUL OPTIC SDN.BHD Full time

    Promotion assistants provide support in the implementation of programs and promotional efforts in points-of-sale. They research and administer all the information required by managers to decide whether promotional programs are required. If so, they support in getting of materials and resources for the promotional action. RETAIL OF OPTICAL SPM / O Level / SKM...


  • Ipoh, Malaysia Changi Travel Services Pte Ltd Full time

    1. Assists local and overseas customers with the ordering of the vehicle that accommodates their transportation budget and needs, as well as answering their inquiries 2. Deals with occurring travel problems, complaints, or refunds 3. Maintains accurate records of bookings, payments, transactions, phone calls, and meetings **Job Requirements** A. Strong...


  • Ipoh, Malaysia MATCHLINK SDN BHD Full time

    **Your job involves**: - Being in charge of Telco Prepaid & Postpaid business in certain states, dealing with both Open Channel & Modern Trade. - Keeping an eye on competitors' moves in your assigned areas and suggesting quick actions to stay ahead. - Making sure sales targets for reloads & quality activations are met to increase revenue. - Making company...

  • Retail Associate

    2 weeks ago


    Ipoh, Malaysia SENHENG ELECTRIC (KL) SDN BHD Full time

    Greet customers and ascertain what each customer wants or needs. Â- Recommend, select, and help locate or obtain product based on customer needs and desires. Â- Describe merchandise and explain use operation, and care of product to customers. Â- Prepare copy of sales invoice or sales receipt for customer's reference. Â- Demonstrate use or operation of...

  • Regional Manager

    2 weeks ago


    Ipoh, Malaysia Ria Full time

    **Being part of our retail team means that**: - You enjoy working in a customer facing role, - You are driven by providing excellent customer services, - You are confident in handling our customer’s money in a fast-paced environment, - You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns, - You...