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Front Office Manager

4 weeks ago


George Town, Penang, Malaysia PREMIERE HOTEL KLANG Full time

Job Description:

  1. Responsible for all Front Office functions and staff.

  2. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.

  3. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

  4. Oversee the management of guest reservations, room assignments, and check-in/check-out processes.

  5. Collaborate with other departments to maintain seamless hotel operations.

  6. Assist in the development and implementation of front office policies, procedures, and training programs.

What we offer:

  1. Competitive salary and performance-based bonuses.

  2. Comprehensive healthcare coverage and insurance plans.

  3. Discounts on hotel stays and dining.

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