Specialist, Technical Delivery

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time

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Title: Specialist, Technical Delivery - SAP PI / PO

Location: Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 158585

About DKSH

DKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people's lives around the clock. We do this while helping our clients and customers grow by providing services including marketing and sales, distribution and logistics. Founded by Swiss entrepreneurs in 1865 and headquartered in Switzerland, DKSH is publicly listed and operates in 37 markets across Asia Pacific, Europe, and North America. We have over 32,000 specialists and generated net sales of CHF 11.3 billion in 2022.

Why It's Great to Work at DKSH
Join a purpose-driven company and help enrich people's lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded nearly 160 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 37 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

Job Description:

  • Responsible for designing and technically implementing complex business integrations between global DKSH businesses and clients/principals/customers.
  • Support integration technical requirement analysis with Country ITs and/or business clients, recommending technical solutions for requested interfaces.
  • Act as Integration Coordinator with other SAP modules, coordinating the gathering of business requirements and proposing end-to-end EDI solutions in compliance with SAP Global template processes.
  • Must have at least 3 hands-on experiences in end-to-end integration design and technical implementation, preferably in a similar role.
  • Must know SAP SD/MM/LE basic business processes.
  • Collaborate intensively with cross-functional teams, business, IT, and client units for project implementation and BAU operations.
  • Demonstrate commitment to project and ITSM delivery, ensuring integrity, governance, and alignment with team members.
  • Strong understanding of ITSM delivery and governance, effectively managing team members to ensure productivity, quality, and SLA compliance.
  • Analyze and estimate effort required for change requests (CR), and undertake development, UAT support, and deployment tasks.
  • Possess strong analytical skills, capable of identifying root causes, collaborating with team members, managing stakeholder expectations, and escalating findings.
  • Responsible for assisting in reducing reoccurring issues/incidents.

Job Requirement:

  • Diploma, Bachelor's Degree, Master's Degree, or equivalent in Computer Science/Information Technology or related fields.
  • Minimum 5 years experience in a similar role.
  • Minimum of 2 full cycles of implementation experience in end-to-end integration projects (B2B, B2C, or A2A).
  • Technical knowledge and proficient development experience in SAP PI/PO and SAP ECC/S4.
  • Proficiency in ABAP, IDoc Architecture & Framework, ALE, BADI, Idoc exit in SD, MM, WM, and FICO.
  • Expertise and experience in middleware, integration standards, and connectivity protocols (FTP/SFTP, AS2, SOAP, REST, HTTP, JDBC).
  • Good understanding of business process flows and documents, such as sales and purchasing.
  • Advantageous to have knowledge of systems, networks, and programming languages (firewall, message queue, system tuning, scripting).
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