O2C Team Lead

1 day ago

Shah Alam, Selangor, Malaysia MVC Resources Full-time MYR 60,000 - MYR 90,000 Contract

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Shah Alam, Malaysia | Posted on 10/16/2026

Leadand oversee daily Order-to-Cash (O2C) operations, with a primaryfocus on Accounts Receivable (AR) and Master Data management.
Superviseand develop a team of 14 members, ensuring operational efficiency, servicequality, and achievement of KPIs and SLAs.
Oversee customer master data management, including customer creation,amendments, data validation, and maintenance to ensure accuracy andcompliance.
ManageAR activities, including billing support, cash application, paymentallocation, collections, overdue account monitoring, and AR reconciliation.
Monitoroutstanding receivables and ageing reports, ensuring timely follow-up onoverdue payments and effective resolution of payment discrepancies.
Managecustomer account issues, disputes, and escalations in collaboration withinternal stakeholders and business units.
Ensuretimely and accurate month-end closing activities, including ARreconciliation and reporting.
Drivecontinuous improvement, process standardisation, and automationinitiatives across O2C and Master Data processes.
Ensurecompliance with internal controls, company policies, and auditrequirements.
Collaboratewith regional stakeholders and other finance teams to support smoothend-to-end O2C service delivery.

Bachelor’sdegree in Accounting, Finance, Business Administration, or a relateddiscipline.
Relevantexperience in O2C / Accounts Receivable operations and Master Datamanagement, within an SSC or MNC environment.
Hands-onMaster Data experience is a must-have, particularly in customer masterdata management.
Strongknowledge of AR processes, including collections, cash application,payment allocation, account reconciliation, and AR ageing.
Strongstakeholder-management, communication, and problem-solving skills.
Industrial,manufacturing, or conglomerate industry exposure would be an addedadvantage.