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Account Executive

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ogilvy Malaysia Full time
Account Executive - Client Services Advertising

Ogilvy Kuala Lumpur, Malaysia Job Posted Date: 01/22/2025

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Account Management, Project Co-Ordination & Execution (70%)
  • Generate project pricing and critical path.
  • Maintain relationships with individuals (project owners) within client organization.
  • Support various clients/departments dependent on revenue size and project complexity.
  • Assure flawless execution of client projects, prioritize resources, and keep Account Management team and other groups informed of progress and changes.
  • Confident interacting with executive teams.
  • Manage customer satisfaction evaluation process and achieve 90% satisfaction rating.
  • Monitor competitive activity and generate report on a regular basis to be shared with account management team members.
  • Adhere to company guidelines, such as timely completion of performance reviews and time sheets, accurate revenue forecasts, and achieving average utilization of 95% or better.
  • Ensure that reporting and operation procedures of account management are efficient and evolving to address changing client and management needs (e.g., contact reporting, status and revenue reports, etc.).
Document Ownership (20%)
  • Support creation of Scope of Work and support generation of cost estimates.
  • Create concise written documentation for project deliverables.
  • Ensure timely documentation of contact report (within 48 hours of meeting).
  • Ensure timely updating of WIP reports.
Domain Expert (10%)
  • Develop a good understanding of client competitive environment.
  • Expand knowledge of additional software and new technologies as they develop, where applicable, and keep abreast of industry/category best practices.
How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Equal Opportunity Employer. Ogilvy considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants from the United States can learn more about their rights by viewing the federal "Know Your Rights" and Pay Transparency posters.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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