Technical Writer

Job Details

Job Description:

1. Creates clear, accurate, and concise technical content by leveraging technical writing principles, resources, technologies and tools.
2. Analyzes and improves complex subject matter, leveraging direct product experience as well as product specifications.
3. Researches, organizes, and writes easy-to-comprehend documentation that simplifies complex technical concepts into content consumable by all, ensuring appropriate syntax, style, and grammatical usage of data.
4. Defines and manages projects from start to finish for self or a small team.
5. Organizes and prioritizes work and schedule according to the business goals, product release cycle, and customer needs.
6. Reconciles conflicting inputs, content priorities and deadlines with stakeholders.
7. Tracks progress and issues in defect management system.
8. Verifies that technical content is accurate, clear, complete, and user focused.
9. Ensures it adheres to standards for graphics, layout, format, style, terminology, and overall quality.
10. Maintains a thorough understanding of content publishing and lifecycle processes.
11. Validates documentation content against the software product by testing procedures described, often by installing, setting up, and running the software.
12. Designs, develops, and publishes technical content for product/UI text, API documentation, web pages, user/installation guides, support articles, training material, blogs, videos, release notes, new feature documents and graphics.

Qualifications

1. Engineering degree or equivalent with strong writing skills, or English degree or equivalent with strong technical skills.
2. Excellent written and spoken English.
3. Good analytical and teamwork skills.
4. Ability to research and manage projects successfully as a part of a team of writers.
5. Ability to work efficiently with minimal supervision.
6. Understanding of structured and minimalism writing.
7. Proficiency or able to quickly learn authoring tools, such as Oxygen, Illustrator, and Acrobat or similar tools.

Job Type: Regular

Shift: Shift 1 (Malaysia)

Primary Location: Penang 16

Additional Locations:

Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.