Product Owner

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sentient Concepts Full time

Responsible to monitor and support transformation programs across insurance value chain and operational processes in Asia pacific markets (both in Life and Health and General Insurance) and steer continuous improvement in the form of process efficiency, cost optimization, productivity improvement and customer satisfaction within Insurance operations functions.

Job Duties and ResponsibilitiesProcess Improvement:
  • Analyze and support Countries to redesign operational workflows to enhance efficiency, reduce costs, and improve service delivery.
  • Implement best practices and innovative solutions to streamline operations and support business growth.
  • Leverage data analytics to provide insights into operational performance and support decision-making.
  • Develop and maintain reports and dashboards to monitor key operational metrics and identify trends on a regular basis.
Requirements Gathering, Analysis & Harmonization:
  • Serve as a product owner for regional platform and regional service projects and collaborate with stakeholders across markets to consolidate, document and analyze requirements for process improvements and process harmonization.
  • Conduct in-depth analysis of current operational processes to identify gaps and opportunities for optimization.
  • Ensure that operational solutions meet regulatory requirements and company standards.
Stakeholder Engagement:
  • Work closely with internal stakeholders, cross functions and cross countries.
  • Facilitate workshops and meetings to gather feedback, communicate updates, and drive consensus on priorities and solutions.
  • Support Ops Head in building Operations and CX strategy in line with overall company ambitions.
  • Support in yearly budgeting process, preparing and presenting management reports, cross functional training, conducting summit, workshop etc.
Strategy:
  • Evaluate market trends, new gen technology and bring those to markets to evaluate and leverage for continuous cx and process improvements.
Required Experience
  • 5+ years of insurance experience, ideally both for General and Life - Experience of several different areas of operations functions, e.g. Operations, Customers and Controlling etc. preferred.
  • Strong OM/Ops skills in process harmonization and productivity topics.
  • Project Management skills, change management experience.
  • Experience of working with and across multi-functional teams.
  • Excellent analytics, methodological skills, i.e. process mining and data analytics.
  • Strong proficiency with the Microsoft Office suite (Excel, Word, PowerPoint); SharePoint; MS Teams; Web-based communications tools; and internet-based research.
Desired Skills
  • Process mining tools like celonis.
  • Reporting tools like PowerBI, SharePoint.
  • Interest in emerging digital technologies and awareness about the current trends and tools being used in industry.
  • Meticulous, with an eye for details and hands on person.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Product Management and Marketing

Industries

Technology, Information and Internet

#J-18808-Ljbffr
  • Business Product Owner

    11 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    About Our TeamWe're a vibrant community reflecting the complexity and diversity of the financial ecosystem. As a Product Owner, you'll be part of this dynamic team, responsible for defining, producing, releasing, and maintaining business-critical software deliverables.Job DescriptionThe Product Owner responsibilities include ensuring close collaboration and...

  • Product Owner

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Daimler AG Full time

    TasksRole OverviewWe are seeking a dynamic and experienced Product Owner to lead the development and enhancement of the product. As the Product Owner, you will be responsible for defining the product vision, managing the product backlog, and ensuring that the development team delivers high-quality features that meet user needs and business goals.Key...

  • Product Owner

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full time

    We are looking for a Product Owner to drive the end-to-end development and management of innovative digital lending products at Boost Credit. You will play a key role in delivering exceptional user experiences, aligning product strategies with business goals, and ensuring seamless execution across cross-functional teams, working to integrate digital lending...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Daimler AG Full time

    About the RoleThe Software Product Owner will be responsible for creating, prioritizing, and maintaining the product backlog, ensuring it reflects the product vision and includes detailed user stories and acceptance criteria.Additionally, this role involves collaborating with stakeholders, including developers, designers, and business leaders, to gather...

  • Product Owner

    15 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Morgan Philips Group Full time

    Product Owner – AI & Emerging TechnologiesWe're looking for a Product Owner to drive the vision, strategy, and execution of AI-driven products. This role requires a mix of technical expertise, product intuition, and strategic thinking to build and scale innovative solutions from 0 to 1.Responsibilities:Own the end-to-end product lifecycle, from ideation to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Experian Full time

    Job OverviewThe Commercial Product Owner will be responsible for developing and executing the product strategy across multiple products.You will work closely with cross-functional teams to ensure alignment and drive business growth through effective product development and launch. Your ability to manage and review product commercials will be crucial in...

  • Product Owner AUNPP

    15 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    ABOUT USWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were...

  • Product Owner

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

    As a Product Owner in our cross-functional squads, the candidate will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritise the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritisation and overall product roadmap.The primary purpose of this...

  • Product Owner

    15 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full time

    ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to...

  • Product Owner

    15 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full time

    ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to...

  • IT Product Owner

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full time

    Join us in this role where you'll build and maintain a product strategy for Endpoint Management by collaborating with IT leaders, business stakeholders, and internal customers to set the direction and provide effective solutions. You will balance customer needs with operational efficiency, foster strong relationships with stakeholders, lead discussions on...

  • IT Product Owner

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time

    Join us in this role where you'll build and maintain a product strategy for Endpoint Management by collaborating with IT leaders, business stakeholders, and internal customers to set the direction and provide effective solutions. You will balance customer needs with operational efficiency, foster strong relationships with stakeholders, lead discussions on...

  • IT Product Owner

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time

    Join us in this role where you'll help the business succeed and staying secured by translating security and regulatory requirements into our IAM platform. As part of the IAM team, you'll interact with all parts of the organisation across numerous countries and cultures.Welcome to Identity Access Management (IAM)You'll be part of the IAM delivery organisation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job DescriptionWe are seeking a highly skilled Product Owner to join our Digital Workplace team. In this role, you will be responsible for leading the development of innovative products that meet the evolving needs of our clients.The successful candidate will have a minimum of 5 years of experience in project management and 2 years of experience in agile...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    Job OverviewThis is an exciting opportunity to join OCBC as a Product Owner in our Kuala Lumpur office. The successful candidate will be responsible for leading our agile team in delivering the product road map required to support the business growth and strategy of the wholesale and SME banking segments.The ideal candidate will have a deep understanding of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    Senior Manager, Product ManagementAIA is revolutionising the way we approach health and wellness by creating a healthier, more sustainable future for everyone.We're committed to being at the forefront of digital innovation, leveraging technology to develop solutions that enhance people's lives. Our aim is to become faster, simpler and more connected,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full time

    Boost WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaProduct Owner, Payment (Digital Bank)The Boost-RHB consortium is building towards a Digital Bank, where we strive to make innovative financial services such as these convenient, transparent, and most importantly accessible to anyone and everyone. We want to enable better living for our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sentient Concepts Full time

    Product Ownership for Regional Platform and Service ProjectsWe are seeking a skilled Regional Product Owner for Insurance Operations to lead regional platform and regional service projects. As a key member of our team, you will collaborate with stakeholders across markets to consolidate, document, and analyze requirements for process improvements and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full time

    In this challenging role as Financial Service Product Owner, you will play a pivotal part in shaping the future of digital banking at Boost. Your primary responsibility will be to develop and manage payment products that meet the evolving needs of our customers, ensuring they are secure, user-friendly, and compliant with regulatory requirements.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    We're seeking an accomplished Agile Product Owner Specialist to join our team at Standard Chartered and help us deliver exceptional digital products using agile methodologies. If you have experience in agile product ownership and a passion for driving business outcomes, we'd love to hear from you!About the RoleDevelop and prioritize product backlogs that...