E-Commerce Executive

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

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E-Commerce Executive | 5.5days | up to MYR3,800 | Kempas, JB

Job ID: M424 | 20240150 CM(A45)AH

Salary Package : Basic MYR2,500 – MYR3,800

Benefit : EPF, SOCSO, Annual leave, Medical leave, Personal Insurance, training, company trip. Company Background: Motor dealer

Working Time: Mon – Fri: 9am – 6pm; Sat: 9am – 1pm

Working Location: Kempas, JB

Job responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Account Management

1. Conduct market research and develop sales and marketing strategies to generate sales revenue with channels and marketplaces and meeting company assigned sales target;

2. Collaborate with e-commerce partners to build relationships, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives;

3. Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention;

4. Analyst data and generate reports to developing, monitoring, and recommending improvement initiatives on business processes, customer services and new techniques to optimize the potential sales;

5. Monitoring on market trends and benchmark competitors and be responsible for providing in-depth reaps about category trends to manager to better inform future assortment strategies.

Content Management

1. Scheduling accurate product images and optimized product title / descriptions for our SKUs and campaigns;

2. Ensuring for end-to-end e-commerce performance including, sales, availability, pricing, listing content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment and after sales service;

3. Create and update content required to provide optimal product information and customer insight.

JOB REQUIREMENTS

1. Candidate must possess at least a Higher Secondary/ STPM/ Diploma/ Advanced/ Higher/ Graduate Diploma in Marketing, Business Administration or related field;

2. Proven experience in E-Commerce management, preferably in a marketplace environment;

3. Familiar with online shopping application ( eg ; Lazada/ Shopee );

4. Good computer literacy in Google Sheet, MS Excel, Word;

5. Good communication and interpersonal skills.

E-Commerce Executive | 5.5days | up to MYR3,800 | Kempas, JB

Job ID: M424 | 20240150 CM(A45)AH

Salary Package : Basic MYR2,500 – MYR3,800

Benefit : EPF, SOCSO, Annual leave, Medical leave, Personal Insurance, training, company trip. Company Background: Motor dealer

Working Time: Mon – Fri: 9am – 6pm; Sat: 9am – 1pm

Working Location: Kempas, JB

Job responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Account Management

1. Conduct market research and develop sales and marketing strategies to generate sales revenue with channels and marketplaces and meeting company assigned sales target;

2. Collaborate with e-commerce partners to build relationships, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives;

3. Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention;

4. Analyst data and generate reports to developing, monitoring, and recommending improvement initiatives on business processes, customer services and new techniques to optimize the potential sales;

5. Monitoring on market trends and benchmark competitors and be responsible for providing in-depth reaps about category trends to manager to better inform future assortment strategies.

Content Management

1. Scheduling accurate product images and optimized product title / descriptions for our SKUs and campaigns;

2. Ensuring for end-to-end e-commerce performance including, sales, availability, pricing, listing content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment and after sales service;

3. Create and update content required to provide optimal product information and customer insight.

JOB REQUIREMENTS

1. Candidate must possess at least a Higher Secondary/ STPM/ Diploma/ Advanced/ Higher/ Graduate Diploma in Marketing, Business Administration or related field;

2. Proven experience in E-Commerce management, preferably in a marketplace environment;

3. Familiar with online shopping application ( eg ; Lazada/ Shopee );

4. Good computer literacy in Google Sheet, MS Excel, Word;

5. Good communication and interpersonal skills.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
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