Fulfillment Configuration Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

Nice to meet you

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

Available fixed shifts:
  • Shift 1 12:00am – 9:00am
  • Shift 2 4:00pm – 1:00am
  • Hybrid working; work from home with some requirement to attend the office for training or meetings.

Office Location: Menara IQ, Tun Razak Exchange

Primary Responsibilities:
  • Manage and configure order fulfillment processes to ensure efficient, accurate and timely delivery of products to customers.
  • Review Customer Configuration Plan ensuring all offerings are sellable and required offerings are quoted.
  • Troubleshoot issues related to order configuration, identifying root causes and implement corrective action promptly.
  • Interacts with external customers and other global staff, including Sales, Sales Operations, Technical Support, Product Data, Legal, Education, Finance and others to provide optimum account management.
  • Understands and accesses implications of current licensing and pricing policies and other issues related to the management of assigned customer licenses.
  • Responsible for ensuring accuracy of all data related to customer software licenses.
  • Generate license key to deliver to customer.
  • Updates and/or edits customer install base to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed.
  • Perform regular checks and audits to validate order configurations, ensuring adherence to company standards and compliance requirements.
  • Performs other duties, as assigned by SAS.
Knowledge, Skills and Abilities
  • Minimum 2 years of relevant experience in fulfillment and configuration management or similar role within a logistics or fulfillment environment
  • Strong attention to detail, especially in configuration settings and documentations
  • Excellent written and oral communication and interpersonal skills
  • Strong organizational skills
  • Ability to manage a heavy workload in a multi-task environment
  • Ability to think independently and solve problems under limited direction and supervision
  • Proficient in the use of Microsoft Office suite of products (i.e. Excel, Word, Outlook)
Working Conditions:
  • Full-time position with a hybrid or on-site working model, depending on location and company policy.
  • Shift hours work to support global time zone. Flexibility to work outside regular office hours as needed to support urgent issues and month end processing.
Diverse and Inclusive

At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here.

#J-18808-Ljbffr

  • Fulfillment Configuration Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Nice to meet youWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and...

  • Fulfillment Configuration Specialist

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Nice to meet youWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and...

  • Fulfillment Configuration Specialist

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS - Global Full time

    Job DescriptionNice to meet youWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

  • Fulfillment and Configuration Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    About the RoleWe're looking for a Fulfillment and Configuration Manager to join our team. As a leader in data and AI, we inspire customers worldwide to transform data into intelligence and questions into answers.Key Responsibilities:Configure Order Fulfillment Processes: Ensure efficient, accurate, and timely delivery of products to customers.Analyze...

  • Configuration Management Expert

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Key ResponsibilitiesThe Order Fulfillment Specialist Lead will be responsible for:Managing and configuring order fulfillment processes.Reviewing Customer Configuration Plans.Troubleshooting issues related to order configuration.Interacting with customers and global staff.Understanding licensing and pricing policies.Ensuring accuracy of data related to...

  • Fulfillment Operations Expert

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    We're on a mission to revolutionize data management and analytics.As a Fulfillment Configuration Specialist, you'll play a critical role in ensuring seamless order fulfillment and customer satisfaction.Responsibilities:Analyze customer configuration plans to identify opportunities for improvement.Develop and implement process improvements to enhance order...

  • Configuration Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full time

    Job OverviewWe are seeking an experienced Configuration Specialist to join our GlobalView Implementation Team.

  • Order Fulfillment Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Job DescriptionNice to meet you. We're a leader in data and AI, inspiring customers worldwide to transform data into intelligence and questions into answers.Key Responsibilities:Manage Order Fulfillment Processes: Ensure efficient, accurate, and timely delivery of products to customers.Review Customer Plans: Verify all offerings are sellable and required...

  • Order Fulfilment Specialist

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    Job OverviewThe Touch 'n Go Group is seeking a highly skilled Order Fulfilment Specialist to join our team. In this role, you will be responsible for managing the entire order fulfilment process from start to finish.You will work closely with cross-functional teams to ensure timely and accurate delivery of customer orders. This includes coordinating with...

  • Configuration Support Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Vantara Corporation Full time

    The Hitachi Vantara Corporation is seeking a Configuration Support Specialist to provide pre-sales configuration support within a DOC team for direct and T1/T2 indirect business in APAC.The successful candidate will maintain an expert level knowledge of HITACHI VANTARA solutions and technical configuration requirements to satisfy customer needs.Key...

  • Cybersecurity Configuration Specialist

    19 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job DescriptionWe are seeking a skilled Cybersecurity Configuration Specialist to join our team. In this role, you will be responsible for developing and maintaining security baselines configurations for systems, applications, and network devices.The ideal candidate will have 5 years of technical experience in Vulnerability Management, including asset...

  • Order Fulfillment Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Nice to meet youWe're a leader in data and AI, inspiring customers worldwide to transform data into intelligence - and questions into answers.Company Overview:We're a debt-free organization with a strong commitment to diversity and inclusion. Our workforce brings together unique talents, inspiring teams to create amazing software that reflects the diversity...

  • Fulfillment and Events Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Group Full time

    Job SummaryThis is an excellent opportunity for a Fulfillment and Events Specialist to join our team. The successful candidate will be responsible for managing contest fulfillment processes, including cash reward fulfillment, merchandise fulfillment, travel/cash vouchers, etc.ResponsibilitiesManage planning, operational/administrative duties, and execution...

  • Booking Fulfilment Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Remote Work Freelance Full time

    Klook Travel is a leading platform for experiences and travel services in Asia, and we are looking for a skilled Booking Fulfilment Specialist to join our team.About the CompanyWe believe that travel can bring people closer together, and we inspire and enable moments of joy for travelers with over half a million curated quality experiences.As a Booking...

  • Configuration Process Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Welcome to SAS, where data meets innovation!We're shaping the future of data and AI, empowering customers to unlock insights and drive business success.Key Responsibilities:Configure order fulfillment processes to meet customer needs.Collaborate with global teams, including Sales, Technical Support, and Product Data, to deliver exceptional customer...

  • Order Fulfilment Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Order Fulfilment Specialist to join our team at Touch 'n Go Group. The successful candidate will be responsible for managing the entire order fulfilment process, ensuring accurate and timely delivery of customer orders placed through various e-commerce platforms.The ideal candidate will possess...

  • Fulfillment Operations Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

    Job DescriptionWe're a leader in data and AI, inspiring customers worldwide to transform data into intelligence.Nice to meet you! We're a dynamic organization offering a fulfilling career with flexibility and world-class employee experience.Available fixed shifts include:Shift 1: 12:00am – 9:00amShift 2: 4:00pm – 1:00amHybrid working; work from home with...

  • Account Fulfillment Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    We are looking for a highly motivated Account Fulfillment Specialist to join our team at CIMB. In this role, you will be responsible for facilitating account opening and ensuring timely completion of required documentation.Key ResponsibilitiesFulfillment of required documentation within internal and external customers.Ensure timely submission of corporate...

  • Network Configuration Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Orange Business Full time

    Role OverviewThe IT Service Delivery Manager will lead the implementation of changes to our customer's network configurations, ensuring seamless transitions and minimal disruption. This role involves coordinating with internal specialist teams to deliver technical feasibility studies and end-to-end change management.Key Responsibilities:Develop and maintain...

  • IT Configuration Specialist

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full time

    About ADP">ADP, Inc. is a global leader in human resources technology solutions.We offer cutting-edge payroll, tax, HR, benefits, time and attendance, and more.Our culture values inclusivity, innovation, and belonging.We are committed to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, and more.Our...