Lead, Account Management

3 weeks ago

Kuching, Sarawak, Malaysia Foodpanda Full time

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We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Kuching, Sarawak. This person will lead a team of Account Managers to grow foodpanda's business by managing the overall restaurant experience.

Responsibilities:

These tasks include, but are not limited to:

  1. Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
  2. Lead the team to ensure ad-revenue targets are met month on month.
  3. Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
  4. Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis.
  5. Proactively gather, analyse, and share data with management to influence business decisions.
  6. Ensure removal of any roadblocks that hinder goal achievement with minimal supervision.
  7. Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.
Qualifications

At least 4-5 years of experience and a passion for managing teams and sales.

Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce.

Exceptional verbal and written communication skills.

Ability to collect, track, and analyze large amounts of data.

Adaptability and strong problem-solving skills.

Knowledge in Salesforce is a plus.

What We Offer

A dynamic and challenging work environment.

A company committed to developing you personally and professionally.

A great working atmosphere with regular company and team events.

A vibrant and international team committed to diversity and inclusion.

Responsibility from day one in a fast growing and global company.

Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

How do your skills match this job?

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as an Account Management Role?
  • Do you have experience in a sales role?
  • How many years' experience do you have as a manager / team lead?
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