Sales Service Representative

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Philippine Airlines Full time

Official Job Title: Sales & Services Associate

Let your career see new destinations and let it soar to new heights.

A top airline company is hiring and providing exciting opportunities.

Why Join Us?

  • One of the leading airlines in the Philippines
  • Get a chance to enjoy travel perks for you and your family
  • A collaborative work culture and environment

What the role is all about?

  • Ticketing and Reservations: Handles bookings of domestic and international flight itineraries; manages Mabuhay Miles transactions; ensures correctness of fares; ensures accuracy in the issuance of tickets and EMDs; exercises utmost care in handling passengers.
  • Promotes and sells our international and domestic services and issues tickets and EMDs to our customers within established performance standards.
  • Handles reservations & ticketing through phone calls and/or walk-in passengers, travel agents, and employees.
  • Performs basic ticketing functions to promptly assist customers and partner agents' queries.
  • Performs a variety of administrative, secretarial, and clerical duties to the Area Manager.
  • Provides support and assistance to colleagues/other units to ensure effective and efficient performance of the District.

Who are qualified to apply?

  • Must have working experience in Basic Reservations and Ticketing courses.
  • Must have at least 2 years' experience as a Jr. Sales and Services Agent or in a related field.
  • Proficient in using a Global Distribution System (GDS); expertise in navigating platforms like Amadeus, Sabre, or Travelport.
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