JUNIOR OPERATIONS EXECUTIVE
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JUNIOR OPERATIONS EXECUTIVE / OPERATIONS EXECUTIVE
We're looking for a detail-oriented Operations Executive to manage end-to-end import/export operations, from sales and purchase order processing to shipment coordination, quality assurance, and commercial reporting. You'll work closely with suppliers, customers, freight forwarders, and internal teams to keep shipments moving smoothly, while also producing the sales, budget, and market data reports management relies on for decision-making. This role suits someone who's equally comfortable in Excel building reports as they are coordinating a shipment on the ground.
Key responsibilities
Create and post sales and purchase orders accurately in the accounting system
Keep tracking records aligned and up to date across the accounting system, suppliers, and customers
Prepare invoices, packing lists, and shipping documents for customer approval
Liaise with suppliers' documentation teams on amendments, approvals, and courier arrangements
Coordinate dispatch of original documents to customers, ensuring on-time delivery ahead of ETA and flagging any risk of delay early
Track shipment and container status daily, and arrange QC inspections ahead of warehouse arrival
Coordinate joint surveys with shipping lines, insurers, or third-party surveyors when significant delays occur
Liaise with forwarding agents, customers, trucking companies, and warehouses on clearance, delivery, and stock arrangements
Prepare and maintain recurring market reports for internal teams and external partners
Compile weekly and monthly sales and budget reports for management review
About you
Diploma or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field
1–5 years' experience in import/export operations, logistics, supply chain, or trading
Good understanding of end-to-end import operations, including shipping documentation, freight forwarding, customs clearance, warehousing, and inventory management
Strong communication and coordination skills, with the ability to work effectively with suppliers, customers, freight forwarders, warehouses, and internal teams
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
Ability to prepare operational, sales, and business performance reports
Self-motivated and able to work independently with minimal supervision
Commercially minded, with a good understanding of order profitability and cost management
Strong sense of ownership and accountability, with the ability to meet deadlines and follow through on tasks
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