Restaurant Supervisor

3 weeks ago

Setia Alam, Malaysia JFHC SDN BHD - LUNA LUNA Full time

**Job Function**:
Supervises all service staff comprising of F&B Service crews in providing food and beverage service to guests of the Restaurant. In achieving the level of excellence, he/she has to ensure that the discipline of the staff under him/her is maintained and that they are adequately trained and directed. During peak periods, he/she performs food and beverage services to the guests and makes recommendations for improvements.
- Able to work **Setia City Mall**

**Responsibility**
- Promotes, works, and acts in a manner consistent with the mission of **Luna Luna**
- Adheres to all company rules and regulations, company policies and assists in enforcing them.
- Works as a team and offers help when needed.
- Assists Manager in forecasting staff requirements and in scheduling breaks time, day off, annual leave and overtime requirements.
- Always be punctual, efficient and courteous. Assumes at all times a pleasing and helpful attitude towards each guest and staff.
- Supervises and participates in kitchen and front of house cleaning activities.
- Compiles and balances cash receipts at the end of the day or shift.
- Observes and evaluates the partners and work procedures to ensure quality standards and service.
- Recommends measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Coordinates with and assists fellow employees to meet guests’ needs and support the operation of the restaurant.
- Ensures that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Assists follow up with manager on HR, stock check, account and other documents and paper works instruction by superior.
- Handles emergency situations and other incidents.
- Keeps communicate with superior and report if any incident.
- Is the second person in charge if Managers are not around.
- Makes sure all retail items are displayed in the standard and correct way.
- Inspects supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Manages the opening and closing of the store

**Requirements**:

- Min. 2 years in supervisory position, preferably F&B
- Required language: Bahasa Malaysia and English
- Required Skills: Results-oriented, team player, positive attitude, customer oriented, self-motivated, willingness to learn and has the ability to prioritize
- Able to work on shifts, weekends and public holiday.

**Benefits**
- 5 working days only
- Insurance coverage
- Medical
- Staff Meal
- EPF and SOCSO

**Job Types**: Full-time, Contract

**Salary**: RM2,000.00 - RM2,500.00 per month

**Salary**: RM2,500.00 per month

**Benefits**:

- Meal provided

Schedule:

- Rotational shift

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