Guest Relation Host

2 weeks ago


Kuala Lumpur, Malaysia CBRE Full time

Posted- 16-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Customer Service- Location(s)- Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia**JOB SUMMARY**
- The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.- Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.- Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.- Maintains files on work orders, proposals, and department files.- Creates vendor files and checks accuracy on completed paperwork submitted- by vendors.- Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.- Assists with the inspections on the facility campus.-
- Assist with process and procedure training.- Other duties may be assigned.**SUPERVISORY RESPONSIBILITIES**
- No formal supervisory responsibilities in this position.**QUALIFICATIONS**
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.- The requirements listed below are representative of the knowledge, skill, and/or ability required.- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**EDUCATION and EXPERIENCE**
- High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.**CERTIFICATES and/or LICENSES**
- None**COMMUNICATION SKILLS**
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.**FINANCIAL KNOWLEDGE**
- Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.**REASONING ABILITY**
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.**OTHER SKILLS and/or ABILITIES**
- Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.**SCOPE OF RESPONSIBILITY**
- Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.


  • Guest Relation Host

    4 weeks ago


    Kuala Lumpur, Malaysia Cushman & Wakefield Full time

    **Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...


  • Kuala Lumpur, Malaysia Talent Houz Full time

    Position: Japanese Guest Relation Manager Industry: Hospitality (5 Star Hotel) Location: Kuala Lumpur **Salary**: RM 5000 - RM 6000 (Depending on Experience) Are you a fun-to-go person? Do you enjoy interacting with individuals & the opportunities to know more about Japanese culture? If you are one of them, we are a reputable 5-Star Hotel, looking for an...


  • Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary - The Hyatt House Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt House is designed to give guests a brand-new hotel experience....

  • Gallery Host

    4 weeks ago


    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...


  • Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary The Hyatt House Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt House is designed to give guests a brand-new hotel experience....

  • Host

    4 weeks ago


    Kuala Lumpur, Malaysia K Production Sdn Bhd Full time

    1) Introduce segments, guests, and topics to set the stage for discussions and analysis. 2) Ensure seamless transitions between different segments and content to maintain a cohesive flow of the broadcast. 3) Engage the audience through effective communication, relatable anecdotes, and a personable demeanour. 4) Conduct interviews with stock analysts,...


  • Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...


  • Kuala Lumpur, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    Planning and executing livestream events: You'll work with the brand to plan and coordinate livestream events that align with the brand's goals and increasing upsells and cross-sells. - Creating engaging content: You'll be responsible for creating and delivering content that resonates with the brand's target audience. This may include scripting,...

  • Live Host

    2 days ago


    Kuala Lumpur, Malaysia Buttonscarves Full time

    Job Description: - Hosting Live Stream (Platform: TikTok Shop, Shopee, IG) - Engage with viewers, promote products, track performance, and stay updated with trends - Interact with viewers during live broadcasts, attract and maintain the audience's attention, drive traffic and engagement, provide professional advice, answer enquiries and build a strong and...

  • Guest Service Agent

    6 days ago


    Kuala Lumpur, Malaysia Mercure Kuala Lumpur Shaw Parade Full time

    **Job Description**: The GSA reports directly to and be guided during her / his shift by the Duty Manager. The GSA will be the coordinator of the activity and would ensure the proper work of the guest relation operations. The GSA will participate actively in the Front Office activity. His/her mission is to reach the best satisfaction from all the guests...


  • Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time

    This position has as its key objective the continual improvement of the Guest Experience, Online Reputation of the hotel, and loyalty boost by monitoring performance and guest feedback, being the Voice of the Guest at the hotel, supporting GM and HODs on achieving positive results and defined Guest Experience targets. She/he will ensure full compliance of...

  • Guest Service Manager

    4 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysian Only) **Job Number** 23142978 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysian Only) **Job Number** 24046475 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...


  • Kuala Lumpur, Malaysia Cosmo Hotel Kuala Lumpur Full time

    **RESPONSIBILITIES**: - Greeting, registering and servicing of all guest in a warm, friendly, courteous and efficient manner. - To maintain all guest ledger accounts on a current basis. - To provide change and other miscellaneous services for guest staying or using the resort's facilities and check-out departing guests. - Responsible to checking billing...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24067653 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23161485 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...


  • Kuala Lumpur, Malaysia Furama Bukit Bintang Full time

    **Basic Function** To perform all front desk duties at level which meet or exceed guests’ expectations and is accordance to the policies, procedures and standards set by the Hotel. **Responsibility and Authority** - Report duty on time and in full uniform. Keep smart and well-groomed at all times and maintain a friendly and cheerful attitude. - Attend to...


  • Kuala Lumpur, Malaysia Kamdar Sdn Bhd Full time

    Conduct daily LIVE Streaming sessions as a TikTok Host. - Introduce, promote, and demonstrate our products during LIVE Streaming sessions. - Actively encourage online audiences to embrace our products and make online purchases during LIVE Streaming. - Possess an in-depth understanding of the products being presented, including features, benefits, pricing,...

  • I-livestream Host

    4 weeks ago


    Kuala Lumpur, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    **5 Working Days**: - **Appearance Allowance**: - **Based in KL** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: - Planning and executing livestream events: You'll work with the brand to plan and coordinate livestream events that align with the brand's goals and...


  • Kuala Lumpur, Malaysia SB Plus Sdn Bhd Full time

    Jobscope: - Assist our guests at our check-in and check-out concierge - Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required - Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure - Handle payment, tally,...