Waiter / Waitress / Hostess

4 days ago


Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

As a _**Waiter/ Waitres**_s_, you are responsible for welcoming guests and working across several areas of F&B your placement to deliver an excellent Guest. A _**Waiter/ Waitres**_s_ would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships

Pay: RM2,500.00 - RM3,300.00 per month


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