Customer Service Executive Banking 24/7 Shift Kl

**Job Responsibility**: - Provide exceptional customer service on personalized phone services. - Determine customer requirements and promptly address inquiries. - Resolve customer problems and fulfil their requests. - Maintain an accurate and updated customer database. - Build and retain customer relationships by accurately identifying and resolving...

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

**RESPONSIBILITIES** - Identify and resolve customer inquiries accurately - Educate customers about the Bank’s products and services - Complete the necessary documentation to manage customer complaints, issues and subsequent solutions - Identify and escalate customer issues to the appropriate department - Act on any required customer follow-up in...

**Whom are we looking for?** - Excellent command of Malay and English in both verbal and written communication. - Able to work on 24/7 rotational shift - Able to start 11 December - Excellent soft skills, verbal and written communication skills. - Excellent listening skills. - Ability to de-escalate calls in an effective manner. - Ability to assess the...

Job Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

_Nature: Banking Call Center _ Position: Customer Service Executive Full-Time position: 12 Months Contract Working Location: CP Tower, Petaling Jaya Basic Salary: RM 2,400- RM3,000 ( Monthly) Language Allowance: RM 500 (mandarin speaker only) KPI Allowance: depending on performance Training 3 weeks provided Working Days: Monday - Sunday (5 working...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CSR - Native Korean + English (Currently based in Korea) Customer Support KL Sentral 24*7 Min Requirement: "Fresh Grads “Bachelor Degree with no...

**Highlights**: - Friendly colleagues and a positive work environment. - Rapid and stable company expansion. - Convenient access to nearby public transport. - Smart Casual dress code. **Responsibilities**: - Efficiently resolve customer complaints by coordinating with internal teams and ensuring timely resolution. - Analyze customer feedback to identify...

**Customer Service agent - Pure Customer Service (No any sales requirement)** - **Salary : Rm 2000- Rm 3500**: - **Working days: Monday - Friday**: - **Working Hours: 8+1 hours in between 8am-8pm**: - **At least DIPLOMA / DEGREE HOLDER** EPF & SOCSO, Annual Leave, Medical Leave etc - ________________________________________________ **Job Types**:...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...

**Responsibilities**: - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions. - Responsible for identifying and...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

Assisting Vendor and Customer's enquiry in Ecommerce platform. - Ensure the highest possible quality of customer service for our Vendor or Customers. - Process order and manage relationship with Vendor. - Supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses. - Ensure that processes are...

Key highlight: - Well-known banking company - Shift allowance - Transport allowance - Night shift allowance - Performance incentive Requirement: - Open Fresh Degree holder - Call center experience: Diploma holder - min 3 years; SPM - min 5 years - Fluent English speaker (Mandarin will be added advantage) - Possess own transport and willing to work 24/7...

REVIVE BATTERY SHOP SDN BHD MEMPUNYAI 33 CAWANGAN SEKITAR KL/SELANGOR, MELAKA, NEGERI SEMBILAN, JOHOR, PENANG DAN ALOR SETAR MENAWARKAN: JAWATAN KOSONG : ‍ CUSTOMER SERVICE ASSISTANT ‍ (1) Ada Basic, Allowance, EPF, SOCSO, EIS (2) Ada Overtime (3) Kriteria : Rajin, Bertanggungjawab, Jujur (4) Boleh bekerja Shift (9am-6pm) (2pm-11pm) (5) Boleh...

Designation: Customer Service Executive - Banking Location: Menara UOB (nearby Masjid Jamek) Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pm Salary package: RM 2500 - RM 2800 upon your interview performance Term and Contract: 3 months contract Job Responsibilities: Assisting customers with inquiries: Responding...