Inside Sales Specialist

2 weeks ago


KL Eco City, Malaysia Trainocate (M) Sdn Bhd Full time

Execute outbound calls to new and existing database to promote education services portfolio
- Manage inbound / website leads
- Identify and generate sales opportunities - upsell and cross sell within the defined territory and accounts.
- Manage all aspects of the full sales cycle - BANT Process and to assist the customers reach their business objectives.
- Position and sell the entire Training and Certification Portfolio - Classroom Trainings / Self-Paced / E Learnings / Experiential Learnings
- Understand the customer’s skill gaps and advise on the learning path and the value derived from our training solutions to address their skill gaps.
- In the process, become an education consultant and a trusted advisor to help our customers with their upskilling and certification needs
- Accurately forecast and achieve monthly, quarterly and annual revenue driving growth in your account base.
- Drive new business (Hunting) as well as fostering / nurturing the existing account base (Farming)
- Collaborate and exhibit Teamwork with the cross functional team in the organization
- Aggressively reviews account activities in pursuit of new business or up-selling opportunities.
- Builds targeted sales pipeline and forecasts data driven sales activities.
- Drives revenue and contributes to the continued growth of Trainocate through consistently achieving individual and team quotas.
- Updates and maintains the Trainocate CRM system

**Qualifications and Skills -**
- 2+ years business-to-business (B2B) sales experience of high-tech products/services is preferred
- A passion for Training & Certification and Technology.
- Experience in customer service and relationship building are highly desirable.
- Exceptional communication and presentation skills
- Should be able to articulate the value of a Training and Certification to Customers
- Passionate about inside sales and building customer relationships
- Effectively use software packages and tools such as MS Office (Microsoft Word, Excel, and PowerPoint) and CRMs
- **Top Traits and qualities**:

- Results-driven
- Problem Solver
- Relationship Oriented
- Organized
- Effective Communicator
- Competitive

**Salary**: RM3,000.00 - RM3,300.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- English (required)



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