Clerk, Money Changing Counter

7 months ago


Johor Bahru, Malaysia JOBBUILDER Full time

**Job Responsibility**:
Operations & Customer Service
- Perform frontline counter transactions to meet customers’ currency exchange needs with utmost accuracy and efficiency.
- Cross-selling of Bank’s and Business Partners’ services and products, e.g. SIM card, Travel Card, referrals for KrisFlyers and Cross Borders.
- Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary.
- Assist with other administrative duties assigned by team leader.

Risk Management
- Escalate risk issues on a timely basis.
- Exercise vigilance when performing duties and highlight unusual and suspicious transactions.
- Risk and control issues are resolved on a timely basis.

**Job Types**: Full-time, Permanent

**Salary**: Up to RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)



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