Internship (Hospitality & Short Stay Management)
5 months ago
Jobscope:
- Assist our guests at our check-in and check-out concierge
- Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required
- Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure
- Assist in guest complaint management and problem solving
- Assist in replying to guest messages and enquiries on hotline
- Assist in daily adjustment of room rates
- Assist in creation of social media content
- Provide daily, weekly and monthly reporting
- Ad-hoc
Working Hours & Location:
- Shift based, must be ready to work weekends, 10am-7pm
- Location at Rawang
**Job Type**: Internship
**Salary**: RM800.00 - RM1,200.00 per month
**Benefits**:
- Opportunities for promotion
Application Question(s):
- What is your current location?
- Write a reply to this angry guest below.
"I booked this room to go to the water park But it's been raining since my check in. I want a refund"
- What is your last drawn (if any) and expected salary?
- Why do you want to join us?
- Do u own a laptop?
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