Supervisor (Taipan)

This role reports to the Branch Manager of Multiple Reward Sdn. Bhd., in overseeing the operational aspects of outlet specifically on managing all Food & Beverage orders & staffs. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

**Responsibilities**:

- Be involved in and execute the daily outlet operations.
- Adhere, implement and comply with the requirement of Standard Operating Procedures (SOP) and quality management strategies.
- To work hand-in-hand with Branch Managers or person(s) assigned by the company to achieve the objectives and targets set for sales, profit and control of operating expenses.
- Master product knowledge of all SKU.
- To provide excellent, efficient and consistent level of service to customers.
- Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
- Ensure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
- Ensure the outlet always meet hygiene standards and is ready for service.
- Maintain high personal appearance/grooming, hygiene standards, tidiness and cleanliness in the outlet.
- Maintain good communication & working relationships with colleagues for achieving teamwork.
- Other ad-hoc duties assigned by person(s) nominated by The Company

**Requirements**:

- At least 18 years and above.
- Possess minimum SPM & above qualification.
- Able to work 6 full working days (shift hours)
- Have passion in the bakery / F&B retail industry.

**Benefits**
- Attractive remuneration package
- Includes EPF and SOCSO
- 6 working days
- On the job training will be provided
- Medical claim and dental claim
- Group hospitalization scheme (GHS) and group personal accident (GPA) insurance
- Staff purchase discount for KOMUGI bakery and Focus Point eyewear product.

**Salary**: Up to RM2,000.00 per month

Schedule:

- Fixed shift

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)