Operation Integration Specialist and Support

2 weeks ago


Kuala Lumpur, Malaysia Ria Financial Services Full time

Operation Integration Specialist and Support
- Monitors inbound/outbound global payments transactions flow.
- Detect anomalies & errors in the payment instructions delivery process
- Resolve or escalate to additional functional teams
- Provide support to existing partners by resolving incidences in a timely fashion.
- Design and execute reports so a strong data manipulation skillset is recommended
- Familiar with APIs concepts, systems processes, networking concepts.
- Familiar with Financial Accounting concepts
- Familiar with Bank Deposit concepts
- Capacity to handle and fully understand a wide range of business rules concepts
- Capacity to coordinate calls, in English, with third party partners to troubleshoot service issues.
- Capacity to do investigations around payment process
- Work Globally - You'll work closely with internal and external partners and help to figure out ways to make our customers' lives better.

**Responsibilities**
- Monitors inbound/outbound global payments transactions flow.
- Detect anomalies & errors in the payment instructions delivery process
- Resolve or escalate to additional functional teams
- Provide support to existing partners by resolving incidences in a timely fashion.
- Design and execute reports so a strong data manipulation skillset is recommended
- Familiar with APIs concepts, systems processes, networking concepts.
- Familiar with Financial Accounting concepts
- Familiar with Bank Deposit concepts
- Capacity to handle and fully understand a wide range of business rules concepts
- Capacity to coordinate calls, in English, with third party partners to troubleshoot service issues.
- Capacity to do investigations around payment process
- Work Globally - You'll work closely with internal and external partners and help to figure out ways to make our customers' lives better.

**Qualifications**
- Financial.

Background or previous experience in business intelligence or Money Transfer will be valued.

**About Us**

**We're Ria Money Transfer**

A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world, **Ria gets money to where it matters**. We're focused on harnessing technology and, as part of Euronet Worldwide, **we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions**. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. **Join us in our mission to open ways for a better everyday life**.

Job ID 300000099751455



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