Customer Service

Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday - Rotational shift Supplemental pay types: - Overtime...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Attend to enquiries from customers by tele-conversation or walk in customers - Provide customers and service information - Sell services and products to walk in customers - Make follow up calls with customers and remind them that it is time for their car detailing services - Send SMS to customers on their balance packages - Prepare...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

Job Vacancy Customer Service Executive Job Descriptions Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients....

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

Assist to resolve client’s issues via incoming inquiries with great customer service - Reply Shopee, lazada enquiry and chat - Perform follow up calls to clients - Ensure the processes are smooth and generate new ideas in improving the customer service level - Ensure customer satisfaction throughout the customer experience - Monitor and track the process...

1. Keep records of customer interactions and transactions 2. Maintain the highest possible standards in all area to ensure maximum internal and external customer satisfaction 3. Promote excellent internal customer service and relations at all times 4. Use department’s historical data and your own knowledge to maximize commercial opportunities 5....

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

1.Handling inbound calls from customers 2.Providing solutions for customer issues problems We Truly Care About Your Health Founded in 2008, Norland Industrial group is a large scale multinational industrial group which is involved in the health industry, medical cosmetology industry, direct selling industry and e-commerce industry. It is involved in many...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

Responsibilities Provides a wide range of support services for all level of staffs (Sales & Services) Strong communication skills via phone, email and in-person Excellent organizational skills with an ability to think proactively and prioritize work Process relevant reports (perform data analysis / data interpretation) Manage general administrative duties...

1.Provide exceptional customer service to clients involved in the export of ISO tanks. 2. Respond promptly to customer inquiries and provide accurate information about company's services, products, and pricing. 3. Coordinate and track shipments, ensuring timely delivery and adherence to customer requirements. 4. Process orders, create internal jobs, and...

**Job description** **Responsibilities**: - Handles complaints and provides appropriate alternative solutions. - Communicate and coordinate with all internal and external customer. - Identify and evaluate customer needs to achieve customer satisfaction. - Attend to customer feedback on complaints & take necessary steps to escalate to relevant departments -...

**Requirement** - English and Bahasa (required) - Flexible to work on any/ time, including weekend/ public holiday - Must have own transport **Working hours** - 5 days/week, 9 hours/day - Rotating shift 7am - 3am **Jobscope** - Handle Customer enquiry via telephone to provide information and assistance. - Professionally handle high volume of inquiries from...