IT Trainer

**Main Duties and Responsibilities**:

- Develop and implement training strategies to meet the needs of an organization's employees.
- Create customized training plans and materials to address the specific needs of employees and the organization.
- Collaborate with other teams and departments to ensure that training aligns with the organization's training direction & planning.
- Provide ongoing support and troubleshooting assistance to individuals or groups during the training process.
- Continuously evaluate and monitor the effectiveness of training programs and provide feedback for improvement.
- Collect, analyse and document business requirements for software development projects.
- Participate in the design, testing, and implementation of new systems or enhancements to existing ones.
- Identify and address system issues and process improvement opportunities in collaboration with stakeholders.
- Guide users on system usage and provide feedback to the development team to improve the user experience.
- Perform User Acceptance Testing to evaluate the functionality of new or existing products.
- Any ad-hoc task which is required by the management.

**Job Requirements**:

- Required Skill(s): Microsoft Office (Word & PowerPoint), strong communication, interpersonal skills, presentation skills.
- Can withstand great work pressure and able to travel across Malaysia.

**Salary**: RM3,000.00 - RM6,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Yearly bonus

**Language**:

- Mandarin (required)

Willingness to travel:

- 50% (required)